Peer Specialist - Peer Support Line
Association For Mental Health And Wellness•Riverhead, NY
•Onsite
About The Position
The MHAW Peer Support Line offers one-to-one, mutual telephone support provided by trained Peer Specialists. This is a non-clinical service grounded in trauma-informed peer support, where individuals with lived experience provide connection, understanding, and support to others navigating their own recovery. Peer Specialists create a supportive and respectful space for individuals seeking connection, community, and self-directed support.
Requirements
- Individuals with lived experience who identify as being in recovery and are committed to supporting others through peer-based services.
- Progress toward or maintenance of New York Certified Peer Specialist-Provisional (NYCPS-P) certification
- A strong understanding of trauma-informed peer support principles
- A commitment to ongoing personal and professional growth
- Effective interpersonal and communication skills
- Ability to work both independently and as part of a team
- Ability to maintain confidentiality
- Basic computer, reading, and writing skills
- Valid and clean NYS Driver’s License
Responsibilities
- Provide on-site coverage during scheduled shifts: Fridays: 4:00 PM – 8:00 PM, Saturdays: 4:00 PM – 8:00 PM, Sundays: 4:00 PM – 8:00 PM
- Attend one (1) monthly team supervision (1 hour)
- Attend one (1) weekly supervision with direct report
- Answer incoming calls and initiate outgoing calls as requested
- Maintain and follow up on call-back lists
- Check voicemail and return calls in a timely manner
- Practice active, empathetic, and non-judgmental listening
- Offer peer support through shared understanding, respect, and mutuality
- Support individuals in exploring what is helpful to them in their recovery
- Help foster a safe and supportive environment where individuals can express a range of emotions
- Participate in outreach efforts to increase awareness and utilization of the Peer Support Line
- Contribute creative ideas and strategies to engage the community and expand reach
- Respond to emails and communications in a timely manner
- Attend and actively participate in team supervision and staff meetings
Benefits
- Paid Sick Time
- 403b Retirement Plan
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
