Peer Recovery Support Specialist – Golden Hearts

Family & Children's ServicesOklahoma City, OK
Hybrid

About The Position

This role supports and promotes a service environment for aging clients in need of behavioral health and/or co-occurring services. The environment should be recovery-focused, welcoming, and attentive to individuals who may have experienced trauma. The specialist will attend annual core competencies training related to co-occurring disorders and trauma. They will establish and maintain professional working relationships with supervisors and peers, working cohesively in team or group settings. A key aspect of the role involves monitoring eligibility status and assisting clients in applying for various benefits such as Social Security, Title XIX (Medicaid), QMB, and Medicare. The specialist will teach and mentor clients on the value of their recovery experience, model coping techniques, assist clients in articulating personal recovery goals, and determine the objectives needed to achieve those goals. They will establish rapport, assess client needs, organize, plan, and deliver face-to-face services, and conduct follow-up on service outcomes. The role includes advocating for effective recovery-oriented services, assisting consumers in obtaining services that meet their individual recovery needs, and informing them about community and natural supports. Additionally, the specialist will assist clients in finding and accessing community resources for independent functioning and maintain strict confidentiality guidelines regarding consumer and family information. A minimum of 85 billable service hours with consumers per month is required. The specialist will utilize Collaborative/Therapeutic Documentation, completing documentation with the consumer to the extent possible and on the same day of service. Seeking supervisory assistance for additional training and skill enhancement is expected. Services will be reported and documented in accordance with agency policy, with documentation completed by the end of the next business day. The role may require evening or weekend hours, providing services in community and/or primary care settings, and potentially providing client transportation using a personal vehicle or agency-owned van or small bus. Other related duties may be assigned.

Requirements

  • High School diploma or GED
  • Demonstrated recovery from a mental illness, substance abuse disorder, or both.
  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence and clinical writing/documentation in medical records chart.
  • Ability to effectively present information in one-on-one and small group situations to families, clients, and other employees of the organization.
  • Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to seek out supervisory assistance for additional training when needed and make application of techniques or other skills to meet essential job duties and responsibilities.
  • Ability to relate to persons with severe mental illness and/or substance use in a positive, helpful and constructive manner.
  • Ability to establish and maintain effective and tactful working relationships with co-workers; to express ideas and facts clearly and concisely in written or oral form.
  • Personality and mature presentation of oneself demonstrating the ability to work with various systems while maintaining objectivity and cooperative attitude.

Nice To Haves

  • May be required to obtain certification for C-PRSS
  • Required to complete CAPE, Therapeutic Options, or approved safety training and annual updates.
  • May be required to obtain and maintain First Aid and CPR Certifications.
  • In order to provide client transportation, must possess current, valid Oklahoma license, and meet HOPE insurance requirements. HOPE will annually obtain copy of Motor Vehicle Record from the Department of Public Safety.

Responsibilities

  • Adheres to agency policy and procedures, CARF and DMHSAS standards and criteria, federal and state confidentiality rules and regulations, and any special funding source requirements including Medicaid and HCA regulations.
  • Supports and promotes a service environment for aging clients in need of behavioral health and/or co-occurring services that is recovery focused, welcoming, and attentive to the needs of individuals who may have experienced trauma in their lives.
  • Attends annual core competencies training in relationship to individuals with co-occurring disorders or who have experienced trauma in their lives.
  • Establishes and maintains professional working relationships with supervisor and peers. Can effectively work within a team or group setting cohesively.
  • Monitors eligibility status and makes application for Social Security, Title XIX (Medicaid), QMB, and other benefits Medicare or other support services the client may qualify for.
  • Utilizes knowledge, skills and abilities to teach and mentor the value of every individual's recovery experience; model effective coping techniques and self-help strategies; assist service recipients in articulating personal goals for recovery; assist service recipients in determining the objectives needed to reach his/her recovery goals.
  • Establishes rapport with clients, assessing client needs; organizes, plans, and delivers face-to-face client services; and conducts follow up on the outcome of services provided.
  • Provides and advocates for effective recovery-oriented services.
  • Assists consumers in obtaining services that suit that individual's recovery needs.
  • Informs consumers about community and natural supports and how to utilize these in the recovery process.
  • Assists clients in finding and accessing community resources needed to maintain independent functioning.
  • Responsible for maintaining strictest confidentiality guidelines for interactions regarding consumer and family information.
  • Provides a minimum of 85 hours billable services with consumers per month.
  • Utilizes the philosophy of Collaborative/Therapeutic Documentation to meet clinical record keeping documentation standards and ensure documentation is completed with the Consumer to the extent possible and all documentation is completed on the same day of the date of service.
  • Responsible for seeking out supervisory assistance for additional training and to enhance skill set as needed.
  • Reports and documents services in accordance with agency policy and procedures. Adheres to HOPE policy and procedure of having documentation completed by the end of the next business day.
  • May be required to work evening or weekend hours.
  • May be required to provide services in a community and/or primary care setting.
  • May be required to provide client transportation using personal vehicle or agency owned van or small bus.
  • Performs other related duties as assigned.
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