Supports and promotes a service environment for aging clients in need of behavioral health and/or co-occurring services that is recovery focused, welcoming, and attentive to the needs of individuals who may have experienced trauma in their lives. Attends annual core competencies training in relationship to individuals with co-occurring disorders or who have experienced trauma in their lives. Establishes and maintains professional working relationships with supervisor and peers. Can effectively work within a team or group setting cohesively. Monitors eligibility status and makes application for Social Security, Title XIX (Medicaid), QMB, and other benefits Medicare or other support services the client may qualify for. Utilizes knowledge, skills and abilities to teach and mentor the value of every individual's recovery experience; model effective coping techniques and self-help strategies; assist service recipients in articulating personal goals for recovery; assist service recipients in determining the objectives needed to reach his/her recovery goals. Establishes rapport with clients, assessing client needs; organizes, plans, and delivers face-to-face client services; and conducts follow up on the outcome of services provided. Provides and advocates for effective recovery-oriented services Assists consumers in obtaining services that suit that individual's recovery needs. Informs consumers about community and natural supports and how to utilize these in the recovery process. Assists clients in finding and accessing community resources needed to maintain independent functioning. Responsible for maintaining strictest confidentiality guidelines for interactions regarding consumer and family information. Provides a minimum of 85 hours billable services with consumers per month. Utilizes the philosophy of Collaborative/Therapeutic Documentation to meet clinical record keeping documentation standards and ensure documentation is completed with the Consumer to the extent possible and all documentation is completed on the same day of the date of service. Responsible for seeking out supervisory assistance for additional training and to enhance skill set as needed. Reports and documents services in accordance with agency policy and procedures. Adheres to HOPE policy and procedure of having documentation completed by the end of the next business day. May be required to work evening or weekend hours. May be required to provide services in a community and/or primary care setting. May be required to provide client transportation using personal vehicle or agency owned van or small bus. Performs other related duties as assigned.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED