Peer Recovery Coach Supervisor- School of Medicine, Emergency Medicine
About The Position
The Peer Recovery Coach Supervisor provides leadership, oversight, and operational support for the Peer Recovery team to ensure high-quality, recovery-oriented services. The supervisor manages the team’s day-to-day activities, guides and directs Peer Recovery Coaches (PRCs), oversees training and onboarding, and develops coaching strategies to support team growth. The position monitors team performance and compliance, maintains operating procedures, coordinates staffing coverage, and promotes staff well-being. When operationally necessary, the supervisor also provides direct peer support services during absences, vacancies, or periods of increased demand. The supervisor optimizes peer placement and manages follow-ups at Grady and Emory hospitals. The role builds collaborative relationships with community organizations, healthcare providers, hospital staff, and support networks; connects people affected by substance use, misuse, or overdose and their loved ones with appropriate resources and recovery supports; and provides education about recovery to caregivers, patients, and hospital staff. The position travels between Grady and Emory sites to support teams with administrative tasks and hands-on assistance as needed. It maintains accurate, comprehensive records in accordance with team leadership guidance and performs other related duties as required. Tasks are generally performed in person at an Emory University location. Remote work-from-home days may be granted at department discretion, and Emory may change remote-work status with notice.
Requirements
- High school diploma or equivalent.
- Active Certified Addiction Recovery Empowerment Specialist (CARES) certification or meeting CARES eligibility requirements.
- Three years of experience as a Peer Recovery Coach.
Responsibilities
- Develop and refine standard operating procedures; monitor team performance and compliance with reporting requirements.
- Collect and analyze feedback from patients, hospital staff, community partners, and team members to drive continuous improvement.
- Partner with the Medical Director on strategic planning initiatives supporting program growth and sustainability.
- Promote staff well-being through coaching, mentoring, and resource coordination; manage staffing coverage to ensure continuity of services.
- Provide direct peer support when operationally necessary during employee absences, vacancies, or periods of increased demand.
- Guide and direct a team of Peer Recovery Coaches.
- Oversee training and onboarding of new Peer Recovery Coaches and develop and implement coaching strategies for team growth.
- Optimize peer placement and manage follow-ups at Grady and Emory hospitals.
- Develop and maintain collaborative relationships with community organizations, healthcare providers, and support networks to connect affected individuals and their families, friends, and allies with resources and recovery supports.
- Build and nurture relationships with hospital staff and partners; educate caregivers, patients, and hospital staff about the recovery process.
- Travel between Grady and Emory sites to support teams with administrative tasks and hands-on assistance as needed.
- Maintain accurate and comprehensive records in accordance with guidance provided by team leadership.
- Perform other related duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
