Peer Recovery Coach
About The Position
The Peer Recovery Coach (PRC) supports the Admissions or Clinical Director by serving as a role model, mentor, advocate, and motivator for clients in recovery. The coach helps clients identify and access resources that support long-term stability and follows up with former patients who have left the program, particularly those who did not complete the recovery process. The role provides ongoing engagement, support, and encouragement, and records client outcomes in the Kipu system. Tuerk House is a nonprofit behavioral health system serving nearly 300 patients a day regardless of their ability to pay. Founded in Baltimore in 1970, it provides an integrative approach to recovery and holds Joint Commission Accreditation. The position requires successful completion of a background check and drug test. Compensation varies according to factors including location, skills, job-related knowledge, and experience; discretionary annual bonus opportunities may be available. Benefits eligibility requirements apply.
Requirements
- High school diploma or GED equivalent.
- Complete Connecticut Community for Recovery (CCAR) training, or obtain it within the first six months of employment.
- Zero to two or more years of experience in the field or a related field.
- Proficiency in MS Office (Outlook, Word, and Excel) and ability to learn in-house software.
- Strong organizational skills and attention to detail.
- Personal belief in recovery and the recovery process.
- Excellent written and verbal communication skills and ability to interact effectively with staff, clients, and the public.
- High energy, flexibility, and strong interpersonal skills for effective teamwork.
- Ability to engage clients flexibly according to their individual needs.
- Respect for and maintenance of professional boundaries.
- Ability to follow written and verbal instructions accurately.
- Proficiency in reading, understanding, and speaking English.
- Successful completion of a background check and drug test.
- Ability to sit for prolonged periods and work at a desk and computer.
- Ability to lift up to 25 pounds at times and full physical mobility, including bending, lifting, twisting, and reaching.
Nice To Haves
- CPR/AED and de-escalation skills certification preferred.
- Previous experience in a peer recovery support role or similar environment preferred.
- A valid driver's license may be required depending on business unit placement.
Responsibilities
- Identify obstacles to accessing services and work with clients and their Individual Recovery Management Team to address them.
- Ensure clients have appropriate discharge plans they understand, and support implementation as needed.
- Connect clients with mutual self-help groups when appropriate.
- Provide peer support that prioritizes clients' voices and needs and helps them establish goals and objectives.
- Help clients identify areas requiring professional support and communicate those needs to clinical staff.
- Transport clients to appropriate referral sources or safe environments as necessary.
- Coach clients in the independent use of community resources.
- Maintain phone and/or email contact with clients to provide ongoing peer support and help with post-program re-engagement.
- Provide recovery education to clients throughout all phases of their recovery journey.
- Develop and maintain relationships with community groups and agencies.
- Complete documentation, reports, and data capture according to Stabilization Center processes.
- Refer clients to appropriate community services and document referrals and outcomes.
- Conduct client room searches to check for program compliance, contraband, and cleanliness.
- Update the Kipu system with client outcomes.
- Perform other duties as assigned.
Benefits
- Comprehensive healthcare benefits, including health, dental, and vision insurance.
- 401(k) savings plan with employer match.
- Company holidays.
- Vacation and sick time.
- Generous paid time off.
- Short-term disability insurance.
- Life insurance.
- Pet insurance.
- Parental leave.
- Employee Assistance Program.
- Eligibility for Health Resources and Services Administration (HRSA) benefits.
- Discretionary annual bonus opportunities may be included in the compensation package.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
