Peer Navigator Supervisor (Part-Time)

IO Management Company LLCEugene, OR
Onsite

About The Position

Ideal Option is seeking a Peer Navigator Supervisor for Lane County in Oregon to help combat the opioid epidemic. This role involves overseeing Peer Navigators in the EMS program, responding to individuals with non-medical social and behavioral health needs, and conducting outreach and engagement with vulnerable populations. The position requires a strong understanding of recovery, the ability to build trust, and a commitment to providing advocacy, care coordination, and documentation of services. Ideal Option values its employees and offers a supportive work environment.

Requirements

  • High School Diploma or GED Required
  • Minimum of two (2) years clean and sober with lived recovery experience
  • Experience working with vulnerable populations including individuals experiencing homelessness, substance use disorders, mental health illness, and justice system involvement
  • Strong communication, interpersonal, and de-escalation skills
  • Ability to work independently and as part of a multidisciplinary team
  • Basic computer and documentation skills
  • Valid driver’s license and reliable transportation required

Nice To Haves

  • Experience serving populations impacted by extreme poverty, behavioral health conditions, and mental illness from a harm reduction model of care.
  • Be a Certified Recovery Mentor (CRM)
  • Be a Qualified Mental Health Associate (QMHA)
  • Have previous Forensic Peer Endorsement experience.
  • Must live in Lane County, Oregon and be familiar with local resources and service systems.
  • The ability to respectfully engage and develop a working alliance with the people we are serving.
  • Demonstrates a compassionate, trauma-informed approach when supporting individuals with diverse needs and experiences
  • Maintains strong professional boundaries while fostering trust and rapport
  • Exhibits cultural humility and respect when working with individuals from diverse backgrounds and communities
  • Skilled in engaging and building relationships with individuals who may be hesitant or resistant to services
  • Dependable, adaptable, and proactive in identifying solutions and responding to changing situations

Responsibilities

  • Will oversee the Peer Navigators in the EMS program.
  • Respond alongside EMS and community partners to assist individuals with non-medical social and behavioral health needs
  • Conduct outreach and engagement with individuals experiencing homelessness, substance use disorders, mental health challenges, and food insecurity
  • Connect individuals to community resources including: Emergency and transitional housing, Substance use treatment programs, Medication Assisted Treatment (MAT) services, Mental health services, Food and clothing resources, Transportation and benefits assistance
  • Provide peer support, encouragement, and recovery-oriented coaching
  • Assist individuals in navigating complex systems and overcoming barriers to services
  • Advocate for clients with community providers and partner agencies
  • Maintain accurate and timely documentation of client interactions, referrals, and follow-up activities
  • Collaborate with EMS personnel, hospitals, behavioral health providers, shelters, law enforcement, and community organizations
  • Participate in team meetings, case coordination, and ongoing training opportunities
  • Maintain confidentiality and professional boundaries in accordance with agency policies and HIPAA requirements

Benefits

  • Medical, vision, and dental
  • Short-term and long-term disability options
  • Life insurance
  • Employee Assistance and Life Assistance programs
  • A 401K retirement program
  • Pet Insurance
  • Paid time off and paid holidays
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