Peer Navigator

IO Management Company LLC•Eugene, OR

just now•Onsite

About The Position

Ideal Option is seeking a Peer Navigator for Lane County, Oregon, to assist individuals facing challenges related to substance use disorder. The role involves providing outreach, advocacy, care coordination, and documentation to help individuals overcome barriers to care and connect them with community resources. The Peer Navigator will work alongside EMS and community partners, offering peer support and recovery-oriented coaching. This position requires lived experience in recovery and the ability to build trust with vulnerable populations.

Requirements

High School Diploma or GED Required
Minimum of two (2) years clean and sober with lived recovery expererience
Experience working with vulnerable populations including individuals experiencing homelessness, substance use disorders, mental health illness, and justice system involvement
Strong communication, interpersonal, and de-escalation skills
Ability to work independently and as part of a multidisciplinary team
Basic computer and documentation skills
Valid driver’s license and reliable transportation required

Nice To Haves

Experience serving populations impacted by extreme poverty, behavioral health conditions, and mental illness from a harm reduction model of care.
Be a Certified Recovery Mentor (CRM)
Be a Qualified Mental Health Associate (QMHA)
Have previous Forensic Peer Endorsement experience.
Must live in Lane County, Oregon and be familiar with local resources and service systems.
The ability to respectfully engage and develop a working alliance with the people we are serving.
Demonstrates a compassionate, trauma-informed approach when supporting individuals with diverse needs and experiences
Maintains strong professional boundaries while fostering trust and rapport
Exhibits cultural humility and respect when working with individuals from diverse backgrounds and communities
Skilled in engaging and building relationships with individuals who may be hesitant or resistant to services
Dependable, adaptable, and proactive in identifying solutions and responding to changing situations

Responsibilities

Respond alongside EMS and community partners to assist individuals with non-medical social and behavioral health needs
Conduct outreach and engagement with individuals experiencing homelessness, substance use disorders, mental health challenges, and food insecurity
Connect individuals to community resources including: Emergency and transitional housing, Substance use treatment programs, Medication Assisted Treatment (MAT) services, Mental health services, Food and clothing resources, Transportation and benefits assistance
Provide peer support, encouragement, and recovery-oriented coaching
Assist individuals in navigating complex systems and overcoming barriers to services
Advocate for clients with community providers and partner agencies
Maintain accurate and timely documentation of client interactions, referrals, and follow-up activities
Collaborate with EMS personnel, hospitals, behavioral health providers, shelters, law enforcement, and community organizations
Participate in team meetings, case coordination, and ongoing training opportunities
Maintain confidentiality and professional boundaries in accordance with agency policies and HIPAA requirements