Peer Health Navigator, CRC

Community Access Inc • New York, NY

20h • Onsite

About The Position

Community Access is a pioneer in supportive housing and social services for people with mental health concerns in NYC. The Residential Crisis Support program, also known as "The Respite," is a residential mental health crisis alternative-to-hospitalization program. It offers short-term, Peer-led care in a supportive, home-like environment. Guests learn and practice recovery and relapse prevention skills to manage their current crisis and develop tools for future challenges, aiming to avoid hospital-based care. Services are recovery-oriented, provided 24/7, and include peer support, self-advocacy education, and self-help training. Guests are encouraged to maintain their daily activities and participate in the residence's operations. The maximum stay is 28 days. The Intensive Crisis Residence (ICR), inspired by the Soteria model, also serves as an alternative to psychiatric hospitalization for individuals experiencing acute psychiatric crises, offering a stabilizing, home-like environment with 24-hour peer support and treatment. The ICR aims to help guests develop awareness and skills for community reintegration within 28 days. It emphasizes shared home management, positive recovery expectations, validation of experiences, "being with" individuals, 1:1 support, and self-determination. Services are voluntary, and guests are encouraged to maintain community responsibilities. The program includes discharge planning focused on safety and wellness, with post-discharge follow-up health resource navigation support.

Requirements

• An understanding, appreciation, and commitment to the philosophy and mission of Community Access.
• New York State Peer Certification (or attained within the first year of employment).
• High School Diploma or equivalent.
• Ability to prioritize and meet deadlines.
• Strong analytical ability.
• Excellent oral and written communication skills.
• Be creative and flexible.
• Ability to utilize various computer programs including Microsoft Word, Excel, and cloud-based data management platforms like an electronic health record and HR systems.
• Show initiative and be responsible for follow through.
• Ability to maintain confidential information, as related to position.
• Ability to work independently and as part of a team.

Nice To Haves

• Bachelors Degree.

Responsibilities

• Connecting Respite or ICR guests to community resources that can help support them as they move through the crisis and return to their lives in the community.
• Providing peer navigation services for 90 days after discharge to ensure successful crisis resolution and stability upon their return to the community.
• Ensuring all guests are offered Peer Health Navigation Services.
• Entering all progress notes into AWARDS within 48 hours of meetings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED