Peer Navigator

Project 180•Los Angeles, CA

1d•$21 - $23•Hybrid

About The Position

The Peer Navigator provides peer to peer support and counseling drawing from lived experience to target recovery goals. The Peer Navigator supports clients in increasing community engagement and independence in their activities of daily living, primarily through transportation services. The Peer Navigator reports to the Program Supervisor. A successful Peer Navigator is able to develop unique connections to the clients we serve and stewards clients in making progress towards their personal recovery goals.

Requirements

Lived experience with mental health/substance use recovery or the criminal justice system.
Experience working with culturally diverse populations.
Valid CA driver’s license, proof of insurance and own vehicle required. Ability to transport clients in personal vehicle as needed.
Must not be on any type of legal supervision (probation or parole).
Verification of Employment Eligibility and Background Check.
Basic computer skills
Spanish speaking

Nice To Haves

Experience working with mental health, criminal legal system and/or homeless population.

Responsibilities

Assist clients in safely attending community and linkage appointments
Accompany clients into the field and assist with linkage to needed community resources.
Pick clients up from LA County Jail and support the team with welcoming them, as the first agency contact they have.
Assist clients through use of deescalation and problem solving skills. Escalate client issues to supervisor or emergency personnel as appropriate.
Actively communicate with treatment team members regarding scheduled appointments and any client observations, concerns or requests.
Provide excellent customer service by treating clients and community partners in a friendly and professional manner.
Complete other administrative runs/pickups (i.e. transporting medications and program supplies) as scheduled.
Provide training to new case managers on the jail pick-up process
Follow traffic safety laws and engage in defensive driving techniques to minimize the risk of accidents and incidents.
Provide peer-to-peer support and counseling drawing from lived experience
Shares life experiences and successes with history of homelessness, incarceration and substance use and mental health recovery when appropriate
Encourage clients in the development of and active participation in meaningful roles in the community (i.e. family reunification, employment/volunteerism, participation in community groups).
Teach clients skills for community independence (i.e. prosocial communication, navigating public transit, organization, etc.) through modeling and prompts.
Use Motivational Interviewing techniques to engage clients in treatment engagement, especially upon release from custody
Service delivery is consistent with ethical standards and a harm reduction, strength based, trauma informed framework.
Build strong rapport with case managers and active communication lines to proactively provide transportation and client liaising support
Conduct regular provider check-ins to build rapport, acquire updated information, and support client success
Demonstrate flexibility in taking on tasks as well as a collaborative team spirit
Provide general administrative support
Provide general assistance to clients with housing navigation documentation
Provide assistance with creating documents, acquiring signatures and medication information, and storing them appropriately
Provide jail pick-up coordination support in collaboration with and absence of the Program Coordinator
Manage client supply distribution (hygiene kits, Narcan, clothing etc.) and the P180 donation stockroom
Keep an up to date Google calendar with all tasks and assignments
Fulfill baseline Project 180 staff expectations
Regular attendance required. Though highly unlikely, holiday or weekend work may be required.
Maintain and uphold Agency mission statement, values, policies, procedures, and principles.
Perform other duties as needed.
Maintain active license and/or registrations as applicable (i.e. BBS, CCAPP).