Pedorthist

University of Colorado•Aurora, CO

7d•Onsite

About The Position

The Certified Pedorthist provides professional pedorthic clinical services within the Department of Orthotics, addressing neuromuscular and structural skeletal problems to support optimal function, prevent further disability, and provide cosmesis. The role evaluates patient needs; fits, dispenses, adjusts, and modifies pedorthic devices; provides patient education and follow-up; maintains clinical documentation; coordinates with interdisciplinary care teams; and follows professional, institutional, payer, and regulatory standards. The position also contributes to quality, access, workflow, and patient-experience initiatives. The role supports Orthotics administrative and operational functions, including scheduling and patient access, authorization and referral workflows, documentation, device tracking, and other DME program operations. It helps promote timely device delivery, compliant DME workflows, and continuity across clinical and administrative functions. The position works onsite at the UCHealth Foot and Ankle Center in Denver, Colorado, and may also work at other health clinics in the Denver and Boulder metropolitan area.

Requirements

Bachelor’s degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a directly related field from an accredited institution; a combination of education and related technical, military, or paraprofessional experience may substitute year for year.
At least 1 year of professional experience in orthotics and/or healthcare clinical support.
Active Certified Pedorthist (CPed) credential at time of hire.
Ability to communicate effectively in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Outstanding customer service skills.
Knowledge of biomechanics, gait analysis, and pathomechanics.
Ability to fit and align lower-limb orthoses.
Ability to work in a team setting.
Skill in impression taking, model rectification, diagnostic fitting, definitive fitting, postoperative management, external power, and static and dynamic alignment of devices.
Knowledge of DME products, indications, and regulations.

Nice To Haves

Experience with Epic, patient scheduling, insurance authorization/referral workflows, DME documentation, and patient-facing healthcare operations.
Two or more years of experience in orthotics.
Experience working with Durable Medical Equipment and healthcare administration.

Responsibilities

Perform pedorthic evaluations and provide fitting, delivery, adjustment, modification, patient education, and follow-up within CPed scope, institutional policy, and applicable DME standards.
Assess patient needs within credentialed scope and select or recommend appropriate pedorthic devices and interventions consistent with prescriptions, clinical documentation, and program protocols.
Fit and dispense prefabricated and custom pedorthic devices within authorized scope; perform casting, scanning, measurements, modifications, and adjustments as appropriate.
Instruct patients on device use, wear schedules, care, precautions, and follow-up, and document education and patient response.
Complete timely and accurate Epic documentation supporting clinical services, medical necessity, device rationale, fitting and delivery, education, and follow-up.
Coordinate with physicians, APPs, therapists, Orthotics staff, vendors, and other care-team members when questions or treatment needs extend beyond the individual's scope.
Maintain active CPed certification, required continuing education, and compliance with CU Medicine, UCHealth, DMEPOS, payer, and professional standards.
Participate in Orthotics quality, access, workflow, and patient-experience initiatives as assigned.
Work with physicians and rehabilitation team members to provide pedorthic care for patients with foot and lower-extremity conditions within credentialed scope.
Prepare positive and negative patient models using appropriate methods, including casting, plaster, or scanning, for modification or fabrication.
Assess devices for structural safety and confirm manufacturers' guidelines are followed before patient fitting or delivery.
Assess and align pedorthic devices within credentialed scope to support optimal function and comfort.
Provide gait and functional-use training.
Coordinate Orthotics scheduling and patient access for new, return, fitting/delivery, adjustment/repair, and follow-up appointments.
Support authorization and referral workflows, including reviewing and following up on prescriptions, face-to-face documentation, CMNs, referrals, payer requirements, and pending authorization items.
Monitor assigned Epic work queues, in-basket items, voicemail/email, cancellations, waitlists, and follow-up tasks; route clinical questions to the appropriate credentialed clinician.
Track device workflows from ordering through receipt, clinic location, fitting/delivery readiness, and completion of required documentation.
Complete assigned administrative DME tasks, including scanning and uploading documents, preparing and routing forms, ABN/BREG-related workflow, order follow-up, and other program documentation.
Coordinate with Orthotics clinical staff, DME authorization/billing staff, schedulers, vendors, and referring teams to resolve operational barriers that could delay care, ordering, authorization, or billing.