Pedorthist

University of Colorado•Aurora, CO

9d•$65,574 - $87,869•Onsite

About The Position

The Certified Pedorthist works within the Department of Orthotics to provide professional pedorthic clinical services addressing neuromuscular and structural skeletal problems to improve function, prevent further disability, and provide cosmesis. The role includes evaluating patient needs; selecting, fitting, dispensing, adjusting, and modifying pedorthic devices; providing patient education and follow-up; maintaining accurate clinical documentation; coordinating with interdisciplinary care teams; complying with professional and regulatory standards; and participating in quality improvement initiatives. The position also supports Orthotics administrative and operational functions, including scheduling, patient access, authorization and referral workflows, documentation, device tracking, and other program operations. It supports timely device delivery, compliant DME workflows, patient access, and continuity between clinical and administrative functions. This is an onsite position at the UCHealth Foot and Ankle Center in Denver, Colorado, and may also require work at other health clinics in the Denver and Boulder metropolitan area.

Requirements

Bachelor’s degree in biological science, nutrition, nursing, health, human services, psychology, counseling, social work, or a directly related field from an accredited institution; a combination of education and related technical, military, or paraprofessional experience may substitute year for year.
At least 1 year of professional experience in orthotics and/or healthcare clinical support.
Active Certified Pedorthist (CPed) credential at time of hire.
Ability to communicate effectively in writing and orally.
Ability to establish and maintain effective working relationships with employees at all levels throughout the institution.
Outstanding customer service skills.
Knowledge of biomechanics, gait analysis, and pathomechanics.
Ability to fit and align lower-limb orthoses.
Ability to work in a team setting.
Skill in impression taking, model rectification, diagnostic fitting, definitive fitting, postoperative management, external power, and static and dynamic alignment of devices.
Knowledge of DME products, indications, and regulations.

Nice To Haves

Experience with Epic, patient scheduling, insurance authorization and referral workflows, DME documentation, and patient-facing healthcare operations.
2 or more years of experience in orthotics.
Experience working with Durable Medical Equipment and healthcare administration.

Responsibilities

Perform pedorthic evaluations and provide fitting, delivery, adjustment, modification, patient education, and follow-up within CPed scope, institutional policy, and applicable DME standards.
Assess patient needs within credentialed scope and select or recommend devices and interventions consistent with prescriptions, clinical documentation, and program protocols.
Fit and dispense prefabricated and custom pedorthic devices within authorized scope, including completing casting, scanning, measurements, modifications, and adjustments as appropriate.
Instruct patients on device use, wear schedules, care, precautions, and follow-up; document education and patient response.
Complete timely and accurate Epic documentation supporting clinical services, medical necessity, device rationale, fitting or delivery, education, and follow-up.
Coordinate with physicians, APPs, therapists, orthotics staff, vendors, and other care-team members when clinical questions or treatment needs exceed the individual’s scope.
Maintain active CPed certification, required continuing education, and compliance with CU Medicine, UCHealth, DMEPOS, payer, and professional standards.
Participate in Orthotics quality, access, workflow, and patient-experience initiatives as assigned.
Work with physicians and rehabilitation-team members to provide pedorthic care for patients with foot and lower-extremity conditions within credentialed scope.
Prepare positive and negative patient models using appropriate methods, including casting, plaster, or scanning, for modification or fabrication.
Assess device structural safety and verify manufacturer guidelines are followed before fitting or delivery, including torque values and patient weight limits.
Assess and align pedorthic devices within credentialed scope to provide optimal function and comfort.
Provide gait training and functional-use training.
Coordinate Orthotics scheduling and patient access for new, return, fitting/delivery, adjustment/repair, and follow-up appointments.
Provide authorization and referral support through established DME workflows, including reviewing and following up on prescriptions, face-to-face documentation, CMNs, referrals, payer requirements, and pending authorizations.
Monitor assigned Epic work queues, in-basket items, voicemail and email, cancellations, waitlists, and follow-up tasks; route clinical questions to the appropriate credentialed clinician.
Track device workflow from ordering through receipt, clinic location, fitting/delivery readiness, and completion of required documentation.
Complete assigned administrative DME tasks, including scanning and uploading documents, preparing and routing forms, ABN/BREG-related workflow, order follow-up, and other program documentation.
Coordinate with Orthotics clinical staff, DME authorization and billing staff, schedulers, vendors, and referring teams to resolve barriers that could delay care, ordering, authorization, or billing.