Pediatric Program Manager

University of Colorado•Aurora, CO

15h•Hybrid

About The Position

The Department of Anesthesiology's Pediatric Division is looking for a Program Manager who is passionate about healthcare operations, process improvement, and supporting teams that deliver exceptional patient care. This is an exciting opportunity to serve as a key operational leader within one of the largest pediatric anesthesiology divisions in the region, supporting a team of more than 40 Advanced Practice Providers and approximately 55 physicians. The Program Manager will work closely with division leadership, faculty, clinical teams, and administrative partners to drive strategic initiatives, optimize operations, and ensure the division has the resources and support necessary to achieve its clinical, educational, and research missions.

Requirements

Bachelor's degree from an accredited institution and 4-6 years of professional experience in clinical operations and/or personnel management.
Applicants must meet minimum qualifications at the time of hire.
Applicants must be legally authorized to work in the United States without requiring sponsorship.
Strong and effective presentation and communication skills, both oral and written.
Ability to quickly establish and maintain effective working relationships with employees at all levels throughout the institution.
Ability to support multiple projects simultaneously while effectively managing time and prioritizing tasks.
Outstanding customer service skills.
Proven ability to lead initiatives and work with all levels of staff and leadership
Ability to work with a high degree of independence and latitude
Ability to actively participate in the planning activities for the Department, including long-range and short-range business and strategic planning.

Nice To Haves

Master’s degree in business, healthcare administration/management, public health, or a directly related field
Experience working in a healthcare clinic or medical field in an administrative capacity
Experience utilizing and/or managing complex scheduling systems such as Qgenda
Experience working in higher education and/or academic medicine
Experience with financial analysis, budget analysis, and management concepts

Responsibilities

Lead clinical and business projects by planning, organizing, implementing, and executing operational initiatives in partnership with physician and division leadership.
Manage financial planning and oversight for the Pre-Procedure Services Clinic, Chronic Pain Clinic, and Acute Pain Services, including budget planning and execution.
Support workforce and hiring planning by working with clinical leadership and the Division Administrator to establish and monitor hiring targets aligned with budgets and operational needs.
Lead and support the Pediatric administrative team by overseeing daily work, holding regular staff meetings, maintaining team resources and competency, managing the division huddle board, and escalating barriers and successes to the Division Administrator.
Coordinate recruitment and onboarding activities in partnership with the Faculty Affairs and Recruitment Coordinator and the Division Administrative Assistants to support an effective experience for new faculty and employees.
Oversee clinical scheduling coordination by partnering with the Pediatric HR Generalist and Schedule Coordinators to ensure QGenda accurately reflects clinical assignments, leave, and variable-pay information.
Drive operational follow-through and compensation accuracy by partnering with the Division Medical Director to facilitate Division Operations meetings and track action items, while collaborating with the Payroll and Compensation Specialist to ensure salary funding distributions and incentivized shift payments are accurate and timely.