Pediatric Dental Front Desk -Atlee

Virginia Family DentistryAshland, VA
$17 - $25Onsite

About The Position

Virginia Family Dentistry is looking for a Pediatric Dental Front Desk professional to join our Atlee Specialty team! This role involves performing routine clerical and administrative work, including answering telephones, greeting patients, updating patient information, handling inquiries, scheduling appointments, and record-keeping. The position is non-exempt and hourly.

Requirements

  • 1 year or more of dental office experience
  • Excellent communication skills
  • Time management
  • Confidentiality
  • Attention to detail
  • Teamwork

Responsibilities

  • Review schedules daily to fill any open appointment times and monitor changes continuously throughout the day.
  • Confirm, schedule, and follow up on unscheduled appointments.
  • Greet patients, answer telephones, and check office emails daily.
  • Run necessary patient reports and make follow-up and treatment calls.
  • Ensure all patient appointment information is up to date, including insurance information, current address, phone number, email, appointment duration, and past due balances.
  • Partner with the insurance coordinator on pre-treatment cost estimates or insurance updates.
  • Communicate with the accounts receivable coordinator regarding balances due or financial arrangements.
  • Review treatment plans with patients to explain the treatment needed and insurance coverage.

Benefits

  • 401(k) profit sharing
  • dental and orthodontic care
  • health insurance
  • paid time off
  • paid holidays
  • paid uniforms
  • vision insurance
  • disability insurance
  • life insurance
  • wellness benefits
  • continuing education
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