Pediatric Dental Assistant

Riccobene Associates Family Dentistry•Cary, NC

4d•Onsite

About The Position

We are looking for an experienced chairside Dental Assistant for a hands-on, in-person role supporting patients, dentists, and teammates. The role includes assisting with general and restorative procedures and helping patients understand recommended treatment, costs, and payment options. The assistant also helps maintain a full provider schedule by scheduling follow-up visits chairside, confirming appointments, filling openings, and following up on unscheduled treatment. Reliable, punctual attendance for the full scheduled shift is an essential function. The position requires a positive, professional, team-oriented approach, comfort discussing costs, and a high standard of grooming and hygiene. New team members complete a 90-day introductory period. The hiring process includes a phone screen and an in-office working interview; offers are contingent on satisfactory reference and background checks.

Requirements

1–2+ years of chairside dental assisting experience.
Experience presenting treatment plans and discussing financial arrangements with patients.
Experience scheduling treatment chairside, confirming appointments, and managing a provider schedule.
Working knowledge of dental insurance and procedure terminology.
Radiography certification and state-required credentials for North Carolina.
Current CPR/BLS certification, or willingness to obtain it.
Ability to perform the physical requirements of chairside work, with or without reasonable accommodation.
Reliable, predictable, on-time attendance for the full scheduled shift.
Professional, positive, and respectful conduct; ability to take feedback and work as part of a team.
Comfort discussing costs clearly and confidently without pressuring patients or avoiding the conversation.
Ability to meet grooming, hygiene, and clean-scrubs standards each shift.

Nice To Haves

Experience with Denticon practice management software.

Responsibilities

Assist the dentist chairside across general and restorative procedures.
Take radiographs and impressions, and chart accurately.
Set up, break down, and turn over operatories on schedule.
Sterilize instruments and follow OSHA and infection control standards.
Present treatment plans and explain the doctor's recommendations in plain language.
Discuss fees, insurance estimates, and payment or financing options with patients.
Schedule the patient's next visit while they are still in the chair.
Confirm upcoming appointments by phone and text.
Fill openings and cancellations, and follow up on unscheduled treatment.
Coordinate handoffs with the front desk.
Support teammates wherever needed throughout the day.
Maintain professional appearance and personal hygiene standards appropriate for close patient contact.
Perform chairside work while following safety protocols for exposure to blood, saliva, radiation, disinfectants, and dental materials.