Pediatric Complex Care Manager

TRILLIUM HEALTH RESOURCES

1d•Remote

About The Position

Trillium Health Resources is seeking a Pediatric Complex Care Manager to join their team. This role provides support to Medicaid-eligible children who require intensive assistance for various needs, including intellectual/developmental disabilities, mental health, and complex medical conditions. The position serves both the 0-5 and Children with Complex Needs populations within a managed care setting. The Pediatric Complex Care Manager collaborates with an integrated care team to address the health and well-being of each individual through assessment, planning, and connecting them to services and community support.

Requirements

Must meet QP status, defined as the following: Fully licensed by the NC governing board regulating Human Services professions; OR Fully licensed RN who is licensed to practice in the state of NC by the NC Board of Nursing who also has four (4) years of full-time experience with the MH/DD/SA population served; OR A graduate of a college or university with a Master’s degree in a human services field and has one year of full-time, pre or post-graduate degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has one year of full-time, pre or post graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; OR A graduate of a college or university with a bachelor's degree in a human service field and has two years of full-time, pre or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has two years of full-time, pre or post bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling; OR A graduate of a college or university with a bachelor's degree in a field other than human services and has four years of full-time, pre- or post-bachelor's degree accumulated MH/DD/SA experience with the MH/DD/SA population, or a substance abuse professional who has four years of full-time, pre or post-bachelor's degree accumulated supervised experience in alcoholism and drug abuse counseling.
Minimum two (2) years of prior HCBS coordination, care delivery monitoring, and care management experience. This experience may be concurrent with the years of experience required to become a Qualified Professional.
Must have a valid driver’s license
Must reside within North Carolina
Must be able to travel within catchment as required.

Nice To Haves

Work experience in Care Management, Care/Service Coordination, Early Intervention, Mental Health Counseling, working with dually diagnosed children; IDD/MH/SU preferred.

Responsibilities

Assist the member supported to direct the planning process/plan development to the extent desired by the member.
Facilitate timely development of the Comprehensive Care Management Assessment, Individual Support Plan/Care Plan, Crisis Plan, 1915(i) Assessment, and other assessments as needed.
Collaborate with members supported and members of the support team to ensure development of a comprehensive plan that reflects the member’s needs and desired life goals, as well as the physical, behavioral health, and social determinant needs, service delivery, and health and safety of the member.
Responsible for ensuring Care Coordination engagement, collaboration with members, and families to address issues, concerns, barriers to assessment and services/supports.
Provide resources and information to members, parents, and caregivers, as needed.