About The Position

The Peak Time Teller demonstrates excellent customer service in accordance with U.S. Bank customer service expectations. The role works a specified schedule of less than 20 hours per week during peak business times in a branch. It handles routine financial transactions—including deposits, withdrawals, advances, and payments—while ensuring positive interactions with customers and non-customers. The teller follows established policies and procedures when processing transactions to mitigate risk. This position works from a U.S. Bank location for all scheduled work days.

Requirements

  • High school diploma or equivalent.
  • More than one year of business-related experience, including customer service and basic math.
  • Basic math and computer skills.
  • Availability to work a reduced schedule during peak business hours.
  • Ability to communicate clearly and effectively.
  • May be required to stand for extended periods.
  • May be required to lift bags or boxes of coin weighing up to 50 lbs.

Nice To Haves

  • Demonstrated commitment to excellent customer service and modeling skills consistent with U.S. Bank Core Values.
  • Willingness to gain knowledge of U.S. Bancorp products.

Responsibilities

  • Demonstrate excellent customer service in accordance with U.S. Bank customer service expectations.
  • Work a specified schedule of less than 20 hours per week during peak business times in a branch.
  • Handle routine financial transactions, including deposits, withdrawals, advances, and payments.
  • Ensure positive interactions with customers and non-customers.
  • Follow established policies and procedures when processing transactions to mitigate risk.

Benefits

  • Healthcare, including medical, dental, and vision coverage.
  • Basic term and optional term life insurance.
  • Short-term and long-term disability.
  • Pregnancy disability and parental leave.
  • 401(k) and employer-funded retirement plan.
  • Paid vacation, from two to five weeks depending on salary grade and tenure.
  • Up to 11 paid holiday opportunities.
  • Adoption assistance.
  • Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
  • Incentive and recognition programs.
  • Equity stock purchase.
  • Pension.
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