PEAK SEASON SUPERVISOR
About The Position
This position assists with and reviews UPS Small Package dispatch activity to ensure timely and proficient service. The employee assists with dispatch planning and helps ensure service, safety, and cost goals are met. The role coordinates with others to execute dispatch plans efficiently and maintain adequate staffing and equipment for transportation needs. The supervisor oversees load and tractor planning and assignments, monitors load movements, tracks equipment condition, and reviews, analyzes, and tracks dispatch and service reports and schedules. The role creates efficient dispatch plans, verifies service levels, addresses performance issues, and incorporates changes such as new customers, locations, and additional loads. It also oversees yard operations, coordinating drivers with load volume, ensuring trailers are in the correct locations and loaded or empty as planned, and confirming accurate trailer inventory. The position reviews driver hours for regulatory compliance, conducts hazardous materials audits, reviews safety reports, and verifies appropriate driver uniforms and safe work methods. It identifies training needs, supports employee development, provides feedback, conducts performance evaluations, and resolves individual and group performance issues.
Requirements
- Ability to lift 70 lbs. / 32 kgs.
- Availability to work flexible shift hours, up to 5 days per week.
- Strong oral and written communication skills.
- Working knowledge of Microsoft Office.
- Ability to work in a fast-paced warehouse environment.
- Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Nice To Haves
- Bachelor's Degree or International equivalent.
- Management experience.
Responsibilities
- Assist with and review UPS Small Package dispatch activity to ensure timely and proficient service.
- Assist with dispatch planning and help ensure service, safety, and cost goals are met.
- Coordinate dispatch plan execution and ensure adequate staffing and equipment for transportation needs.
- Oversee load and tractor planning and assignments; monitor load movements and equipment condition.
- Review, analyze, and track dispatch and service reports and schedules.
- Create efficient dispatch plans, verify service levels, address performance issues, and incorporate new customers, locations, and loads into plans.
- Oversee yard operations by coordinating drivers with load volume, ensuring trailers are correctly located and loaded or empty as planned, and confirming trailer inventory.
- Review driver hours to ensure regulatory compliance.
- Conduct hazardous materials audits and review safety reports.
- Verify appropriate driver uniforms and utilization of safe work methods.
- Determine employee training needs and develop continuous development plans.
- Provide feedback and support, conduct performance evaluations, and resolve individual and group performance issues.
Benefits
- Medical/prescription drug coverage
- Dental coverage
- Vision coverage
- Flexible Spending Account
- Health Savings Account
- Dependent Care Flexible Spending Account
- Basic and Supplemental Life Insurance
- Accidental Death and Dismemberment coverage
- Disability Income Protection Plan
- Employee Assistance Program
- 401(k) retirement program
- Vacation
- Paid Holidays and Personal time
- Paid Sick and Family and Medical Leave time as required by law
- Discounted Employee Stock Purchase Program
- Annual short-term and/or long-term incentive compensation programs, subject to applicable eligibility requirements
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What This Job Offers
Career Level
Manager
Education Level
No Education Listed
