PCT - MC South - FT Nights

Yale New Haven Health•Milford, CT

About The Position

The Patient Care Technician (PCT) supports patient care under the supervision of the Nurse Manager and direction of the Registered Nurse. The role includes direct and indirect patient care activities that help provide comprehensive care, including gathering and reporting information to assist with assessment, planning, and evaluation of patient needs and treatment. The PCT performs assigned technical duties and selected treatments and procedures, and reports identified deviations to the RN. The position contributes to safe, efficient, patient- and family-centered care. The PCT works with patients, families, and multidisciplinary team members with attention to individual and cultural diversity, communicates professionally, and may cover the Business Associate desk when needed. The employee is expected to follow organizational standards of professional behavior and support the hospital’s mission, vision, and values.

Requirements

High school diploma or GED.
Either two years of relevant direct patient care experience as dictated by placement, or qualifying education/training such as CNA credential, EMT, other clinical experience in a healthcare setting, at least one semester of nursing clinical rotations, completion of a nursing fundamentals skills laboratory, graduation from a Medical Assistant program, completion of a phlebotomy technician program, or similar healthcare-related training or experience.
Successful completion of Patient Care Associate Competency Based Training and Practicum and unit-specific competencies, including age-specific competencies.
Basic Life Support (BLS) training before employment or within one month of hire, maintained throughout employment.
Successful completion of orientation.
Proficiency in speaking and writing English.
Evidence of positive initiatives with patients and staff.

Responsibilities

Gather and report information to assist the RN in assessing, planning, and evaluating patient needs and treatment, and report deviations to the RN.
Obtain and record vital signs as ordered or delegated by the RN.
Perform assigned technical duties, selected treatments, procedures, and activities that support safe and efficient patient care.
Ensure patients are accurately identified according to established policies and procedures, including use of identification bands and barcode scanning for laboratory draws.
Assist in caring for patients while considering the safety of relevant patient populations.
Collaborate with the multidisciplinary team and offer suggestions for addressing patient and family needs, taking cultural and individual diversity into account.
Communicate and interact professionally with patients, families, and staff.
Cover the Business Associate desk when the Business Associate is absent, under the direction of the Nurse Manager or designee.
Participate in receiving patient bedside reports at the beginning of each shift and as needed throughout the shift.
Demonstrate accountability and responsibility in daily work and relocate or rotate to meet patient care needs.
Perform non-therapeutic functions under the direction of a physician, PA, APRN, or RN.
Remove medications delivered through the pneumatic tube system to the unit or patient care area and immediately deliver them to the appropriate licensed practitioner.