PCT

3387 BioLife Plasma Services•Orlando, FL

About The Position

The PCT supports plasma center operations by screening plasma donors and performing phlebotomy. The role focuses on donor safety, customer service, accurate records, and collecting high-quality plasma used to make medicines. The position reports to the Plasma Center Manager. It is a part-time opportunity, with most shifts lasting 4 to 6 hours per day, at least 3 days per week. Availability and shift days and times are confirmed early in the interview process, and schedule changes are communicated in advance. Paid, interactive training is provided. The role operates in a fast-paced, friendly environment and involves potential exposure to bloodborne pathogens.

Requirements

High school diploma or equivalent.
At least 1 year of experience in a customer-facing or patient-facing role is helpful.
Ability to walk and/or stand for the entire work shift.
Ability to work evenings, weekends, and holidays.
Ability to lean, bend, stoop, crouch, and reach above the shoulders and below the knees.
Ability to lift up to 5 lbs., occasionally lift materials up to 32 lbs., and rarely lift up to 50 lbs.
Fine motor coordination, depth perception, and ability to hear equipment from a distance.
Willingness to wear gloves for prolonged periods; 90% of work tasks require prolonged glove wear because of potential exposure to bloodborne pathogens.

Nice To Haves

At least 1 year of experience in a customer-facing or patient-facing role.

Responsibilities

Answer phones and greet and assist donors while ensuring the safety of donors and team members.
Screen new and repeat donors; take and record donor vital signs and finger-stick results.
Use the Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
Identify operational opportunities for continuous improvement and initiate changes to center processes using company-approved procedures.
Work a variety of shifts, including Saturdays, Sundays, evenings, and holidays.