PCAP Evaluation Assistant

Triumph Treatment Services•Yakima, WA

1d•$19 - $25•Onsite

About The Position

As an Evaluation Assistant with the PCAP program, you help support high-risk mothers and their families by creating a welcoming, organized, and compassionate environment. Through professional communication, accurate recordkeeping, and connecting clients to resources and case managers, you play an important role in helping families access the support they need. Your teamwork, attention to detail, and willingness to assist wherever needed help make a positive impact every day. Our ideal co-worker is compassionate, team-oriented, and committed to the people we serve. You communicate openly, support your colleagues, and bring curiosity, accountability, and respect to your work. You value collaboration over competition and believe recovery is possible for everyone. As one of Washington’s longest-running providers, we offer a true continuum of care—from treatment and outpatient services to recovery housing and long-term support. Our integrated, wrap-around model allows staff to gain diverse experience while helping clients build stable, sustainable lives in recovery. Staff find deep fulfillment in witnessing real transformations: people regaining confidence, reconnecting with family, and rediscovering hope. Whether through lived experience or professional passion, our team shares a purpose-driven commitment to making a meaningful difference every day. The Parent Child Assistant Program Office Assistant undertakes a range of intricate clerical duties to aid the PCAP Clinical Supervisor, PCAP Case Managers, PCAP Lead, and the PCAP office, along with acting as the QA Specialist The Parent Child Assistant Program Evaluation Assistant undertakes a range of intricate clerical duties to aid the PCAP Clinical Director and Case Manager Supervisor, PCAP Case Managers, and the PCAP office, along with acting as the QA Specialist

Requirements

High School Diploma or GED required.
2 years of clerical experience or equivalent education/experience
Valid drivers license and insurance

Nice To Haves

Collaborates with Others: Collaborating cohesively and in a helpful manner to accomplish shared objectives alongside peers.
Recognizes and honors the contributions and hard work of others.
Offers valuable and actionable feedback to peers in a constructive and professional manner.
Acting with Empathy and Compassion: Genuinely understand and respect for others' perspectives and emotions. Strive to foster a culture of compassion, empathy, and support that extends beyond our walls.
Maintains open and effective communication channels with team members.
Stays open, curious, and flexible to suspend judgments and evaluations when considering what others offer.

Responsibilities

Handles incoming calls, addressing inquiries related to PCAP, taking accurate messages, promptly connecting clients with their case managers, and directing visitors with professionalism.
Conducts research to support client services, manages resource materials, assist with client data setup, status, and monthly reports.
Establishes and manages intricate electronic and physical filing systems and database records, including client files. Enters and retrieves data from the client database and operates office equipment such as computers, copiers, and fax machines.
Designs, assesses, and updates forms for internal use, creates office correspondence, and fulfills requests for PCAP information.
Executes advanced word processing tasks, including merging and sorting documents, integrating text with graphics, spreadsheets, and databases, and creating footnotes and outlines.
Manages email correspondence, sorts and distributes mail
Attends all mandatory team meetings.
Demonstrates effective communication skills in engaging with high-risk mothers and their families.
May conduct exit interviews if the Clinical Director is not available
May be asked to transport clients to / from office
Assist with onsite client childcare during intakes
Maintain fleet vehicle servicing
Performs other related duties as needed