Evaluation Analyst

University of British ColumbiaVancouver, BC
CA$5,365 - CA$7,710

About The Position

The Evaluation Analyst works within the Digital Emergency Medicine (DigEM) unit in the UBC Department of Emergency Medicine, primarily supporting the interCultural Online health Network (iCON) Program. iCON is a community-driven health promotion initiative focused on advancing person- and family-centred care that is culturally appropriate and safe. This position will also support other DigEM projects as needed. The role involves planning, management, and day-to-day execution of evaluation and research components for iCON and assigned DigEM projects. A key responsibility is coordinating and implementing a quality improvement evaluation approach to measure the reach and impact of complex, multi-portfolio programming. Daily tasks include developing digital surveys, focus group guides, and interviews for diverse audiences (multicultural older adults, health professionals, community leaders, etc.), and managing data analysis and reporting processes.

Requirements

  • Undergraduate degree in a relevant discipline.
  • Minimum of two years of related experience, or an equivalent combination of education and experience.
  • Willingness to respect diverse perspectives, including perspectives in conflict with one’s own.
  • Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.
  • Ability to communicate effectively verbally and in writing.
  • Ability to work in a collaborative team dynamic, and work with a diversity of people in a calm, courteous, and effective manner.
  • Excellent analytical skills.
  • Demonstrated knowledge and skills in program evaluation design and implementation for quality improvement.
  • Demonstration in knowledge and skills in design of mixed-method data collection tools and data analysis.
  • Proficient in the use of digital survey development platforms e.g., Qualtrics and RedCap, data analysis software e.g., NVivo and SPSS, related technical skills MS Office, and, and familiarity with online literature search tools and databases.
  • Ability to effectively manage multiple tasks and priorities.
  • Ability to prioritize and work effectively under pressure to meet deadlines without compromising the quality of outcomes.
  • Ability to work effectively independently and in a team environment.
  • Ability to show initiative and exercise sound judgment.
  • Demonstrated analytical, written and presentation skills applicable to preparing strategic and operational plans, reports, submissions and briefings regarding complex strategic and operational issues.
  • Effective negotiation and consultation skills.
  • Ability to develop and maintain strategic alliances and partnerships and liaise effectively with stakeholders and clients.
  • Ability to occasionally work on weekends or outside of regular work hours for operational reasons or to meet research deliverables.

Nice To Haves

  • Preference will be given to candidates with experience in the health sciences or education sectors.
  • Experience or aptitude for new and emerging technologies i.e. virtual communities, web conferencing is an asset.
  • Experience collecting data with multicultural, Indigenous and older adult populations, experience collecting qualitative and quantitative data in virtual settings, and experience with program evaluation of health programming/service delivery are preferred.
  • Experience with grant writing and drafting manuscripts for publication an asset.

Responsibilities

  • Oversees and coordinates quality improvement evaluation strategies which measures reach and impact of complex and multi-portfolio programming.
  • Oversees data collection, analysis and write-up and monitors/guides staff in research activities (e.g. prepares ethics reviews, conducts surveys, interviews, focus groups, as well as analysis and write-up, etc.).
  • Responsible for procedural and administrative aspects of projects including budget for assigned components of the program.
  • Serves as the designated point-of-contact for project participants and partners.
  • Contributes to the development and implementation of project plans and critical paths for successful completion of projects and project deliverables.
  • Develops and implements systems for data administration and analysis across the project.
  • Participates in co-developing and drafting publications, conference presentations, and other project dissemination activities, including social media outreach.
  • Liaises with principal investigator, co-investigators, Steering and Advisory Committees, and Digital Emergency Medicine management and staff who work on projects and related activities.
  • Participates as a member of project Executive Committees and provides reports on progress.
  • Contributes to and participates in project/initiative promotions, communications, advocacy, knowledge sharing and dissemination.
  • Manages and contributes to monthly and quarterly reporting processes for government agencies and key stakeholders.
  • Coordinates project activities and provides team communications, updates, and reports.
  • Drafts sections of grant applications and works collaboratively with investigators to write and submit funding proposals and progress reports.
  • Conducts surveys, interviews, focus groups, as well as analysis and write-up of findings.
  • Procures and negotiates service contracts and invoices as needed.
  • Manages participant recruitment and registration for project events and studies as needed.
  • Any other duties as required.
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