PC Support Specialist
Sweetwater County•Green River, WY
About The Position
The primary objective of this position is to provide for the deployment, management, operation, and maintenance of the County Information Technology systems. There are two levels: PC Support Specialist I (Entry Level) and PC Support Specialist II (Fully Functional).
Requirements
- Entry Level (for PC Support Specialist I)
- Fully Functional (for PC Support Specialist II)
Responsibilities
- Analyze and troubleshoot computer, printer, server and network problems
- Assist with repair of computer, printer and server hardware and software
- Support end users and manage helpdesk tickets
- Perform hardware and software upgrades as necessary
- Install, configure, maintain and dispose of County technology systems and services
- Assist in maintaining a countywide software and hardware inventory
- Assist with projects and assignments for Information Technology
- Maintain systems logs and records
- Attend training seminars and in-service programs as requested by supervisor
- Evaluate hardware and software used to provide information services
- Assist staff with training where required
- Participate in County staff development programs
- Perform related duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
