PBX Operator

Prime Healthcare•Lynwood, CA

About The Position

The PBX Operator / Receptionist answers the switchboard and overhead pages, greets visitors, and directs people to the appropriate departments. The position monitors hospital alarms and requires awareness of the policies and procedures for all hospital emergency codes, as well as the ability to communicate with the population served.

Requirements

  • High school diploma or equivalent.
  • Previous experience in an office or receptionist role.
  • Effective written and verbal communication and interpersonal skills.
  • Ability to multitask and prioritize needs to meet required timelines.
  • Analytical and problem-solving skills.

Nice To Haves

  • Previous PBX experience.
  • Customer service experience.

Responsibilities

  • Answer the switchboard and make overhead pages.
  • Greet people and direct them to the appropriate departments.
  • Monitor hospital alarms.
  • Be aware of the policies and procedures for all hospital emergency codes.
  • Communicate with the population served.

Benefits

  • Paid time off.
  • 401(k) retirement plan.
  • Medical coverage.
  • Dental coverage.
  • Vision coverage.
  • Tuition reimbursement.
  • Voluntary benefit options.
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