PBX Operator - TH Connect - Days, FullTime

#REF!•Dallas, TX

1d•Hybrid

About The Position

PBX Operator - TH Connect - Days, FullTime. Fast-paced, high-volume clinic looking for a top skilled PBX Operator. This role is the first means of contact into the enterprise, affording the experience with the community we serve by offering quality service, executing all levels of Emergency Alerts Operating, and maintaining a web based, multi-line, high-tech phone system. This position offers a holistic view of the entire enterprise as we work with it, walking into a wealth of knowledge and problem solving.

Requirements

High School Diploma or equivalent (REQUIRED)
One year of experience as a Dispatcher, Communication Specialist, Customer Service Representative or similar position in a communication or dispatch center (REQUIRED)

Nice To Haves

Two years of Hospital experience (PREFERRED)

Responsibilities

Answer incoming calls to the hospital switchboard in a timely manner, directing calls to the correct location or assisting with needed phone numbers
Answer questions regarding basic operation of telephone system
Transfer calls to appropriate departments for problem resolution as needed
Overhead pages to locate physicians and relay approved information to employees and visitors
Document all page requests either automatically through paging system and/or manually using written records