PBHA Program Support Fellow

Harvard University • Cambridge, MA

11d • Onsite

About The Position

The PBHA Program Support Fellow will report to the Deputy Director and provide support for cross-program administrative initiatives. This role involves close collaboration with Directors of Programs and the Manager of Student Development and Evaluation on programming and events. The Fellow will also work with PBHA’s Non-Profit Management Fellows on program-related communication and student volunteer recruitment. The core responsibilities are divided into three key areas: Program Team Administrative Capacity, Community Engagement Support, and Volunteer recruitment, engagement, and retention. Additionally, the Fellow will support student engagement through shared communication efforts and logistical support for department programming focused on student recruiting and engagement.

Requirements

• Bachelor Degree required
• 1-3 years experience in a non-profit community based organization
• Proficiency in Microsoft Word, Excel, and PowerPoint
• A previously demonstrated commitment to public service is essential.
• Must be willing to learn about and demonstrate a deep interest in PBHA’s history and current strategic priorities.
• Flexibility for and an understanding of the time-sensitive and situational needs and priorities that frequently arise in any non-profit work environment.
• Ability to work collaboratively with a variety of constituents.
• Ability to work independently on complex projects.
• Ability to multitask and meet deadlines.
• Willingness to work with a small, close-knit team.

Nice To Haves

• Knowledge of the public service landscape at Harvard College and PBHA is a plus.
• Knowledge of salesforce is preferred.
• Driver license is preferred.

Responsibilities

• Provide administrative support for the program team, including project management of cross-program initiatives.
• Provide logistical support to the Deputy Director for program team meetings and retreats.
• Assist the Deputy Director and Department Administrator in onboarding volunteers, senior counselors, and junior counselors.
• Provide logistical support for programming events such as the Public Service Celebration, Youth Fall Festival, and Youth Holiday Party.
• Support monthly meetings and workshops for the Chan Stride Scholarship program, including food, space, materials, and invoices for consultants/trainers.
• Provide administrative support for the Chan Stride program to enhance alumni and community partner involvement.
• Work with the Director of Programs and Manager of Student Development and Assessment to support logistics for SUP Senior Counselor Training and the Non-Profit Management Intensive.
• Support logistics for the Summer Urban Program director training sessions.
• Provide project management and administrative support for cross-organizational initiatives overseen by the Deputy Director.
• Serve as a Project Coordinator for SUP Camper Enrollment.
• Represent PBHA at community events to recruit volunteers and participants.
• Coach the Student Community Organizing Chair to host Community Cabinet, coordinate Through the Gates, increase community engagement through director training and goal setting, and maintain the community calendar.
• Partner with the PBHA Non-Profit Management Fellow to liaise between PBHA’s Program Leadership and PBHA’s Communication Committee for organizational communication regarding volunteer engagement, community events, and partnership opportunities.
• Develop virtual resources of relevant community history.
• Steward the first-year engagement strategy with the Volunteer Engagement Officer, liaising with PBH department staff on outreach, recruiting, and communication for first-year programming.
• Coach the Volunteer Engagement Officer to coordinate volunteer engagement events, including study breaks, Public Service Celebration, community orientations, and coffee chats.
• Support the Volunteer Engagement Officer and Programming Chair in planning the Fall and Spring Open Houses, and liaise with the Communications Committee for PR and outreach strategies.
• Serve as a Project Manager for SUP recruiting, supporting SUP PGOs and the Communications Committee to develop and implement a PR/Outreach plan.
• Update virtual community history resources and support Programming Chairs in collecting final reports from programs to sustain institutional memory.
• Work with student officers and staff to set and follow through on priorities and semesterly objectives.
• Collaborate with other Harvard Organizations on student and program support efforts.

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level