Payroll & Time Systems Administrator

Interfor•Peachtree City, GA

2d•Onsite

About The Position

When you join our team as a Payroll & Time Systems Administrator, you will be the first point of contact for Interfor’s end-users, providing superior customer service, support, and follow up. You’ll have detective-like problem-solving skills and are always excited to take independent ownership to troubleshoot and find the root cause of a technological issue, while providing realistic resolutions to the user and company.

Requirements

1+ years related experience, ideally involved with HRIS or similar systems.
Knowledgeable of HR generalist concepts, policies and procedures.
Advanced proficiency with Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, SharePoint) with an emphasis on Excel (at minimum should have the ability to use VLOOKUP, If Statements, Pivot Tables, etc.).
Intermediate verbal and written communication and presentation skills.
Demonstrated experience coping effectively with change and managing priorities in a fast-paced, results-oriented work environment.
Takes pride in their attention to detail, high degree of accuracy and a strong level of personal accountability.
Excellent verbal and written communication skills, demonstrating sound judgement and discretion and the ability to explain complex, technical details, in a professional and easy-to-understand way.
Strong interpersonal skills with the ability to communicate, work effectively and build trust with Operations and within the HR department.
Self-starter with the ability to take the lead and responsibility to resolve complex issues and problems; and can work with little supervision.
The ability to interact and respond to multiple stakeholders and prioritize conflicting requests, while meeting tight deadlines and managing expectations.
Strong business acumen to provide credible, professional, and value-added services to management and employees.
Results-oriented with the ability to take initiative to analyze situations and problems to find viable, timely solutions.

Nice To Haves

Relevant post-secondary degree preferred.
Experience with ADP Workforce Now, UKG (UKG Pro & UKG Pro Workforce Management (Kronos)), Cornerstone OnDemand (or similar Talent Suite), Digital Adoption Platforms, SharePoint and Tableau considered an asset.
Fluent/bilingual in English and French considered an asset.

Responsibilities

Triage, answer and solve end-user support inquiries (calls, emails, chat, etc.) and assist them in a friendly, timely, and positive manner while documenting improvement opportunities for the HRIS Specialists and Manager.
Work as part of a team to meet and exceed Interfor service level agreements and customer service expectations.
Create, maintain, and deliver system administrators and employee/manager user training materials (how-to guides) and training sessions, leveraging our LMS, SharePoint, and Digital Adoption Platform (DAP).
Deliver routine daily/weekly/monthly reporting and respond to basic to intermediate ad hoc data requests and prepare reports, graphs, charts, and statistics in support of human resources operations.
Monitor and resolve system alerts, data feeds and integration errors.
Provide support to other areas of the Total Rewards Team as required.
Embrace a “business-first” attitude by proactively seeking to understand our operations, anticipate their needs, and provide solutions.
Perform regular audits and integrity checks of the HR data to ensure data integrity and promote continuous improvement in data quality across the organization.
Record, review, and interpret data to determine its effectiveness, and research discrepancies.
Support and audit the flow of data between HR Systems, ensuring data accurately and timely passes between systems; and troubleshoot and prioritize the resolution of data errors quickly and tactfully.
Support additional duties and special projects to ensure the business is operating efficiently and in compliance with all current regulations.
Maintain full working knowledge of all HR Systems to support the organizations needs for system processes, workflows, and security; and support the maintenance, troubleshooting and design of HRIS modules and functions.
Support data collection and consolidation for various initiatives related to employee data, employee development programs, recruitment, and HRIS.
Assist in policy and procedures administration, including tracking updates and producing various HR reports; and create and maintain documentation on current and desired-state HR system processes, including data, systems, technology infrastructure, and business processes.