Payroll Support Specialist
About The Position
As a Member of the Payroll team, this role will ensure timely processing of incoming mail directed to the Payroll Department via USPS, facsimile, and electronically via corporate registered agent portal with both speed and accuracy. Specifically, accurately identify the associate for whom the incoming correspondence is received, code and distribute accordingly. Scanning duties will ensure timely preparation, scanning, and indexing of documents relative to the Payroll Department. Email box duties will ensure timely responses to inbound emails in several payroll email boxes.
Requirements
- Minimum of 1 year of administrative, payroll, data entry, document processing, or related work experience.
- High School Diploma or equivalent required.
- Working knowledge of Microsoft Office Suite
- Strong work ethic and team player
- Must be proficient and accurate – typing speed above average
- Must have effective written and verbal communication skills
- Must be able to efficiently manage high volume workflows
Nice To Haves
- Previous payroll, garnishment, document imaging/indexing, or high-volume administrative processing experience preferred.
- Workday HCM and/or Workday Payroll experience are strongly preferred.
Responsibilities
- Processes incoming correspondence from multiple sources – USPS, facsimile and corporate registered agent portal
- Performs work with sense of urgency and processing accuracy
- Comply with established coding and filing processes of the department
- Prepares and mails termination letters
- Back up for processing student loan withholding orders
- Prepare, scan and index Garnishment Orders and associated correspondence
- Prepare, scan and index bi-weekly payroll processing documents
- Prepare, scan and index other documents as needed
- Reviews inbound emails to the Paystub email box, resets passwords for Doculivery Paystub accounts and provides responses in a timely fashion during W-2 peak season
- Responsible for adhering to internal controls, including SOX compliance
- Interest in learning new skills and platforms as needed for new projects
- Ability to partner effectively with team members and business partners
- Assist the Garnishment Supervisor and Payroll Director with special projects
- Must handle confidential information discreetly
- Other duties as required by management
Benefits
- Health, Dental, & Vision
- flexible spending account
- life and disability insurance benefits
- a 401k plan
- PTO
- paid holidays annually
- an employee stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
