Int Payroll Support Consultant

TransamericaCedar Rapids, IA
Hybrid

About The Position

The Payroll Support Consultant requires a blend of technical payroll expertise, client service excellence, and project management capabilities to support teams in Client Onboarding and Account Management. Act as a liaison between clients, internal teams, and external partners to facilitate smooth transitions, resolve payroll related issues, and contribute to the continuous improvement of payroll processes.

Requirements

  • Two years of experience in payroll administration, preferably in the retirement plan or financial services industry
  • Strong attention to detail
  • Excellent communication and customer service skills
  • Good problem-solving, analytical, and organizational skills
  • Ability to work as part of a team
  • Proficient in payroll software, MS Office, and database systems

Nice To Haves

  • Experience with retirement plan administration

Responsibilities

  • Provide detailed information to internal and external stakeholders on payroll data requirements and impacts on retirement plan administration.
  • Guide clients through payroll system integrations, advocating best practices and system capabilities.
  • Maintain client relationships to ensure ongoing needs are met.
  • Participate in projects to improve payroll data integration tools and processes.
  • Develop and refine educational materials and resources to enhance payroll process understanding among clients and internal teams.

Benefits

  • Competitive Pay
  • Bonus for Eligible Employees
  • Pension Plan
  • 401k Match
  • Employee Stock Purchase Plan
  • Tuition Reimbursement
  • Disability Insurance
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Employee Discounts
  • Career Training & Development Opportunities
  • Paid Time Off starting at 160 hours annually for employees in their first year of service.
  • Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).
  • Wellness Coaching
  • Reward Dollars
  • Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.
  • Adoption Assistance
  • Employee Assistance Program
  • Back-Up Care Program
  • PTO for Volunteer Hours
  • Employee Matching Gifts Program
  • Employee Resource Groups
  • Inclusion and Diversity Programs
  • Employee Recognition Program
  • Referral Bonus Programs
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