iSolved Payroll Specialist - Onsite - AZ, GA, NY

Vensure Employer SolutionsChandler, AZ
Onsite

About The Position

The Payroll Specialist helps support our payroll function for our growing client base. This position will be responsible for all payroll-related processing activities.

Requirements

  • Demonstrates effective time management, maintains accurate records, and ensures all payroll tasks are completed in accordance with established schedules and compliance requirements.
  • Ability to multi-task while maintaining a high level of accuracy and strong attention to detail.
  • Strong verbal and written communication skills with the ability to collaborate effectively across teams and interact professionally with employees at all levels.
  • Intermediate to advanced proficiency in Microsoft Office applications, including Excel (formulas, pivot tables, data validation) and Outlook (email management, scheduling).
  • Uses analytical thinking to troubleshoot payroll issues, interpret data, and determine appropriate solutions quickly and confidently.
  • Demonstrated ability to exercise good judgment when evaluating situations, identifying problems, and determining appropriate courses of action.
  • Proven ability to partner with cross-functional departments including HR, Finance, and Operations to resolve payroll-related issues and ensure accurate, compliant processing.
  • High school diploma or equivalent combination of experience, skills, education (including other relevant nontraditional degree programs, certifications, or job training programs) preferred.
  • Minimum of one year’s experience in Customer Service.
  • Proficiency with Microsoft Office software (Outlook, Microsoft Teams, Excel, Word, PowerPoint) and demonstrated ability to learn other applications as needed.
  • Sedentary Work: Primarily involves sitting for extended periods, often at a desk or computer.
  • Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
  • Mobility: Ability to travel occasionally for meetings, events and partner visits. Occasional walking or traversing throughout the office to meet with leaders and other employees.
  • Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
  • Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.
  • Attention to Detail: High level strategic thinking combined with attention to operational detail.
  • Problem-Solving: Strong problem-solving skills with a focus on scalability and efficiency.
  • Multitasking: Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.
  • Decision-Making: Sound judgement and decision-making in ambiguous or complex situations.
  • Adaptability: Ability to adapt to changing market conditions and partner needs.
  • Stress Management: Resilience under pressure and adaptability to shifting business needs.
  • Interpersonal Skills: Ability to build and maintain strong relationships and communicate effectively with employees, managers, clients and external vendors.
  • Negotiation: Skilled in negotiation, conflict resolution, and influencing without authority.
  • Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.
  • Verbal and Written Communication: Exceptional verbal and written communication skills for executive-level reporting, cross functional coordination, and team leadership. Ability to clearly articulate strategy, goals, and expectations across diverse teams.
  • Presentation Skills: Ability to present to internal stakeholders, external partners, and senior leadership.

Nice To Haves

  • At least one year of payroll experience is preferred but not required.

Responsibilities

  • Provide day-to-day payroll processing support for scheduled and off-cycle payrolls.
  • Import or manually enter payroll changes (payroll hours, employees updates, earnings, deductions, and tax overrides etc.).
  • Calculate payroll and confirm accurate entry of client-provided payroll data through generating control totals for import files and through manual review.
  • Respond timely and accurately to all client inquiries via email, cases, and phones.
  • Partner with Payroll Supervisors on special projects to support clients.
  • Manage and support assigned book of business.
  • Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
  • Attend webinars and training to stay up to date on best practices related to the company and department.
  • Complete projects and other duties as assigned by supervisor.

Benefits

  • Health Insurance : Medical, dental, and vision coverage
  • Retirement Plan : 401(k) with company match
  • Paid Time Off : PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
  • Life insurance
  • short term disability
  • long term disability
  • employee assistance program (EAP)
  • flexible spending account (FSA)
  • health savings account (HSA)
  • Identity theft protection
  • critical illness
  • accident
  • cancer
  • hospital protection
  • legal and pet insurance.
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