Payroll Specialist

SoFi•Jacksonville, FL

About The Position

SoFi is searching for a Payroll Specialist to support our growing business. The Payroll Specialist works within the Payroll Team preparing, processing and balancing the entire U.S. payroll. This position will handle employee inquiries, and work with the Finance and HR departments to ensure payroll is processed accurately and in compliance with statutory regulations. By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests.

Requirements

3+ years’ experience processing payroll
Proficiency in Gmail and Microsoft Office Suite is essential with intermediate or advance Excel skills
Excellent customer service skills with an ability to effectively handle and resolve employee inquiries and issues.
Solid understanding of federal and state wage and hour laws including payroll taxes, withholding, deductions and garnishments
Must exhibit strong personal integrity and be capable of working with sensitive information and keeping sensitive information confidential.
Ability to meet project deadlines and prioritize tasks with focus on results and accuracy of the payroll.
Ability to function in a highly collaborative environment
Attention to detail and the ability to maintain a high level of accuracy under pressure
Organizational, Multi-Tasking and Prioritization skills
Exemplary Communication skills
Experience using a ticketing system such as ServiceNow or Jira

Nice To Haves

Knowledge of Workday systems desired

Responsibilities

Process regular and off-cycle payrolls (bi-weekly, semi-monthly, or monthly) for assigned employee populations
Ensure accurate calculation of wages, overtime, shift differentials, bonuses, commissions, and retroactive pay
Review and reconcile payroll reports prior to submission to ensure compliance and accuracy
Validate timekeeping data and resolve discrepancies in coordination with managers and HR
Process manual checks as needed for terminations, bonuses and lost checks
Assist with payroll audits and respond to agency inquiries
Responsible for complying with local, state and federal payroll regulations
Respond to employee inquiries concerning payroll ensuring high customer satisfaction
Performs periodic internal audits of various payroll areas and prepare materials for external or internal auditors
Identify process gaps and recommend improvements to enhance efficiency and accuracy
Document payroll procedures and maintain internal controls
Support compliance with SOX or internal audit requirements
Provides support for special projects assigned by the Payroll Manager