Payroll Operations Manager

TOPPAN Packaging Americas • Charlotte, NC

9d • Onsite

About The Position

TOPPAN Packaging Americas specializes in designing and manufacturing sustainable, high-performance flexible and thermoformed packaging solutions for the food, beverage, medical and consumer goods industries. We offer products like transparent high barrier films, pouches, clamshells and trays, utilizing advanced technology to enhance product safety, visibility and environmental sustainability. TOPPAN Packaging Americas operates as part of the global TOPPAN group, with 22 manufacturing facilities across North America, Latin America and Europe. We are seeking a skilled and experienced Payroll leader to manage and coordinate with our outsourced payroll provider. The ideal candidate will be responsible for ensuring accurate and timely payroll processing through our external partner, maintaining employee data integrity, and providing strategic insights through data analysis. This role requires a strong understanding of HR processes, exceptional attention to detail, and the ability to lead a team effectively.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR data management and payroll coordination.
• Strong knowledge of payroll processes, HRIS/HRCM systems, and relevant payroll/labor laws and regulations
• Excellent analytical and problem-solving skills.
• Proficiency in HR software (Workday, ADP Lyric) and Microsoft Office Suite
• Strong communication and interpersonal skills.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.

Nice To Haves

• Certification in Payroll (e.g., CPP) or HR (e.g., PHR, SPHR).
• Experience with data analysis and reporting tools.
• Experience managing payroll for a manufacturing or complex organization
• Exposure to HRIS systems and integrations

Responsibilities

• Oversee and liaise with the outsourced payroll provider to ensure accurate and timely payroll processing
• Manage payroll schedules, deductions, and adjustments in collaboration with the external provider.
• Resolve payroll discrepancies and respond to plant / employee inquiries
• Collaborate with finance and accounting teams to ensure accurate financial reporting.
• Ensure compliance with federal, state, and local payroll laws and regulations.
• Prepare and submit required payroll reports
• Work with third party partners to prepare tax filings and year-end activities.
• Stay updated on changes in payroll legislation and best practices.
• Supervise or support payroll specialists or coordinators
• Provide training, guidance, and performance feedback to payroll staff
• Act as a point of escalation for complex payroll issues
• Generate and analyze payroll to provide insights and support decision-making.
• Present findings to senior management.
• Liaise with outsourced payroll vendor to ensure service level agreements are met.
• Evaluate vendor performance and provide support in in contract negotiations.
• Provide support to plants, HR team and employees regarding payroll inquiries.
• Conduct training sessions to educate employees on system usage.
• Lead HR projects related to payroll, including system implementations and upgrades

Benefits

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Wellbeing tools and resources to support holistic health, including an Employee Assistance Program with a variety of services
• Paid time off and holidays to recreate, rejuvenate and care for the health of yourself and family
• Variety of company paid and voluntary employee-paid insurance plans including life, personal accident, and disability insurance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager