Temporary Payroll Operations Assistant / Payroll Coordinator

Houlihan Lokey•Los Angeles, CA
•$25 - $30

About The Position

We are seeking an Interim / Temporary Payroll Assistant to provide immediate operational support for our US payroll team. This contractor role is focused on high-volume ticket resolution, basic data entry, new-hire setups, and transactional administrative tasks to ensure seamless day-to-day payroll execution.

Requirements

  • 1–3 years of hands-on US payroll, HR operations, or data entry experience in a fast-paced environment.
  • Prior working exposure to Workday (or similar enterprise HRIS) and ServiceNow (or similar ticketing platform) is strongly preferred for immediate ramp-up.
  • Solid working knowledge of Microsoft Excel (data filtering, formatting, basic VLOOKUPs).
  • Self-starter capable of executing structured workflows with minimal supervision, meeting strict daily cutoffs, and handling confidential employee data with discretion.

Responsibilities

  • Triage and action daily incoming payroll tickets in ServiceNow, providing standard tier-1 answers and escalating complex policy/tax cases to full-time staff.
  • Populate and format standard Workday EIB templates for routine ad-hoc earnings, deductions, and adjustments based on daily cutoff deadlines.
  • Execute assigned batch updates and data entry with high accuracy.
  • Audit incoming new hire profiles for complete tax forms, verified addresses, and valid direct deposit details.
  • Conduct direct outreach to employees regarding ACH returns / Notices of Change (NOC) to correct banking records quickly.
  • Execute standard payroll checklist items for employee status changes and Leaves of Absence (LOA).
  • Collect and organize supporting documentation from Benefits partners for retroactive adjustments.
  • Route time-sensitive Payroll Change Notices (PCNs) (e.g., final pay, urgent off-cycles) to designated senior leads.
  • Pull routine reports and assemble audit backup files as requested by the payroll lead.

Benefits

  • competitive total compensation package
  • discretionary incentive compensation
  • competitive benefits package
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