Payroll Operations Analyst

Physicians East•Greenville, NC

2d•Onsite

About The Position

Physicians East, P.A. is hiring a full-time, non-exempt/hourly Payroll Operations Analyst based at its Greenville location. The role reports to the Accounting Manager and has no supervisory responsibilities. The Analyst maintains expertise in payroll operations, company policies and procedures, and applicable federal and state payroll regulations. The role is responsible for accurate, timely, and compliant payroll processing, including audits, reporting, reconciliations, and payroll data maintenance in ADP Workforce Now. It also provides assigned support for accounting, employee benefits, provider onboarding, credentialing, and enrollment activities. Credentialing experience is preferred but not required, and training will be provided. The position follows a Monday–Friday schedule from 8 a.m. to 5 p.m. Overtime may be required, and weekend work is rare but may occasionally be necessary. Work is performed in an office environment with frequent contact with staff and the public. Physical demands include prolonged sitting, some bending and stretching, and manual dexterity for calculator and keyboard use. The role also involves working under stress and using a telephone and copier.

Requirements

At least four years of full-cycle payroll processing experience.
Strong computer skills and experience with payroll database reporting tools.
Knowledge of state and federal payroll regulations, including IRS, FLSA, Section 125, and fringe-benefit requirements.
Ability to organize, maintain, and analyze large amounts of information and prioritize work to meet critical deadlines.
Excellent verbal and written communication skills.
Strong team commitment, including meeting deadlines, punctuality, follow-through, and feedback.
Sound judgment and discretion, with the ability to maintain strict confidentiality.
Ability to build positive, collaborative relationships with peers at all levels and create a favorable impression for the organization.
Ability to use ADP Workforce Now or a similar complex payroll system; ADP Workforce Now experience is ideal.
Associate degree in accounting, finance, or business is preferred; substantial relevant experience may also be considered.

Nice To Haves

Experience with ADP Workforce Now.
Advanced Microsoft Excel skills, including pivot tables, lookups, and logical formulas.
FPP or CPP certification.
Credentialing experience; it is not required, and training will be provided.
401(k) administration experience; it is not required.

Responsibilities

Ensure accurate and timely processing of the practice’s biweekly hourly and semimonthly salary payrolls, including reviewing, verifying, and auditing processing forms, records, and documents.
Enter and verify payroll information for new hires.
Process terminations accurately and promptly, including final-pay and accrued-time-off calculations.
Calculate, review, verify, and post payroll data, including gross pay, stipends and supplemental earnings, retroactive payments, hours, tax withholding, pre- and post-tax deductions, accrued leave plans, taxable fringe benefits, and wage garnishments.
Verify and reconcile quarterly and annual filings prepared by ADP’s tax filing service.
Produce and review W-2 and W-2C forms and complete final year-end adjusting entries.
Respond to Department of Labor multiple-worksite reports, current employment statistics requests, and other agency reports related to payroll operations.
Coordinate with the HRIS Specialist and HR team on use and maintenance of ADP Workforce Now, including training manager and employee self-service users; serve as the system’s Security Master.
Assist the CFO with month-end payroll reporting.
Support administration of employee benefits, including retirement plans, health and welfare benefits, enrollments, status changes, and terminations, as assigned.
Assist with benefits communications, new-hire orientation, open enrollment, and employee education about benefit programs.
Maintain benefits records and documentation and support compliance with relevant policies, procedures, and regulations.
Reconcile monthly benefits invoices and track uncollected deductions for employees on unpaid leave, establishing repayment plans upon their return.
Direct files uploaded to ADP Document Cloud to the appropriate folders.
Coordinate with the Accounting Manager to research and reconcile payroll general ledger accounts.
Prepare standard monthly payroll operations reports and ad hoc reports for practice management.
Assist with provider credentialing and enrollment, including maintaining provider records and supporting applications, renewals, and payer enrollments.
Coordinate with providers, practice leadership, and external agencies on credentialing and onboarding processes.
Support the Accounting Department with account research, reconciliations, audit support, reporting, and other assigned projects.