Payroll Operations Analyst

Physicians East•Greenville, NC

3d•Onsite

About The Position

The Payroll Operations Analyst maintains expertise in payroll operations, Physicians East, P.A. policies and procedures, and applicable federal and state payroll regulations. The role is responsible for accurate, timely, and compliant payroll processing, including auditing, reporting, reconciliations, and maintaining payroll data in ADP Workforce Now. It also provides support for accounting, employee benefits, and provider onboarding activities, including payroll reporting, benefits administration, and provider credentialing and enrollment as assigned. Credentialing experience is preferred but not required; training will be provided. This is a full-time, non-exempt/hourly position based at the organization’s Greenville location. The regular schedule is Monday through Friday, 8 a.m. to 5 p.m. Overtime may be required, and weekend work is rare but may occasionally be necessary. The position reports to the Accounting Manager and has no supervisory responsibilities. Work is performed in an office environment with frequent contact with staff and the public. The role requires prolonged sitting, some bending and stretching, working under stress, using a telephone and copier, and manual dexterity for calculator and computer keyboard use.

Requirements

At least four years of full-cycle payroll processing experience.
Strong computer skills and experience with payroll database reporting tools.
Ability to organize, maintain, and analyze large amounts of information and prioritize tasks to meet critical deadlines.
Excellent verbal and written communication skills.
Knowledge of state and federal payroll regulations, including IRS, FLSA, Section 125, and fringe benefit requirements.
Strong team commitment, including meeting deadlines, punctuality, follow-through, and feedback.
Sound judgment and discretion, with the ability to maintain strict confidentiality.
Ability to form positive, collaborative relationships with peers at all levels of the practice.
Exceptional interpersonal communication skills and the ability to create a favorable impression for the organization.

Nice To Haves

Associate degree in accounting, finance, or business; candidates with substantial relevant experience may also be considered.
Experience with ADP Workforce Now; similar complex payroll systems will also be considered.
Advanced Microsoft Excel knowledge, including pivot tables, lookups, and logical formulas.
FPP or CPP certification.
401(k) administration experience.
Provider credentialing experience; training will be provided.

Responsibilities

Ensure accurate and timely production of biweekly hourly and semimonthly salary North Carolina payrolls, including reviewing, verifying, and auditing processing forms, records, and documents.
Enter and verify payroll-related information for new hires.
Process terminations accurately and promptly, including calculating final pay and accrued time off.
Calculate, review, verify, and post payroll data, including gross pay, stipends and supplemental earnings, retroactive payments, hours, tax withholding, deductions, accrued leave plans, taxable fringe benefits, and wage garnishments.
Verify and reconcile quarterly and annual filings prepared by ADP’s tax filing service.
Produce and review W-2 and W-2C forms, including final year-end adjusting entries.
Respond to Department of Labor multiple-worksite reports, current employment statistics, and other payroll-related agency reports.
Coordinate with the HRIS Specialist and other HR team members on use and maintenance of ADP Workforce Now, including training manager and employee self-service users.
Serve as the Security Master in ADP Workforce Now.
Assist the CFO with month-end payroll reporting.
Support administration of employee benefits programs, including retirement plans, health and welfare benefits, enrollments, status changes, and terminations, as assigned.
Assist with benefits communications, new-hire orientation, open enrollment, and employee education about benefit programs.
Maintain benefits records and documentation and support compliance with applicable policies, procedures, and regulatory requirements.
Reconcile monthly benefits invoices.
Track uncollected employee deductions during unpaid leaves and establish repayment plans upon employees’ return.
Direct files uploaded to ADP Document Cloud to the appropriate folders.
Coordinate with the Accounting Manager to research and reconcile payroll general ledger accounts.
Produce standard monthly payroll operations reports and ad hoc reports for practice management.
Assist with provider credentialing and enrollment, including maintaining provider records and supporting applications, renewals, and payer enrollments.
Coordinate with providers, practice leadership, and external agencies to support credentialing and onboarding processes.
Support the Accounting Department through account research, reconciliations, audit support, reporting, and other assigned projects.