Payroll Manager

RWM & Company•Lemoyne, PA

About The Position

We are seeking a collaborative, detail-oriented Payroll Manager to lead the payroll team within a growing CPA firm. This hands-on leadership role oversees day-to-day payroll operations for multiple clients, ensures compliance with federal, state, and local regulations, and mentors and develops team members. The role also emphasizes accountability, teamwork, strong client service, and positive contributions to firm culture. The Payroll Manager oversees multi-state payroll processing across a client portfolio, payroll tax filings and payments, year-end processes, client relationships, payroll software administration, and process improvement. The position collaborates with tax and accounting teams to provide seamless client service and maintains payroll documentation, data security, and confidentiality standards. The firm describes its work environment as professional and growth-oriented. It offers flexible schedules and reduced hours in the summer to support work-life balance, and encourages team members to contribute to processes, decisions, planning, and culture.

Requirements

5–8+ years of payroll experience, preferably within a CPA firm or multi-client environment.
2+ years of experience supervising or leading a team.
Strong knowledge of federal, multi-state, and local payroll tax compliance.
Experience processing high-volume and/or multi-state payroll.
Proficiency in the ADP payroll software platform and other accounting software.
Strong understanding of wage and hour laws.
High attention to detail and strong analytical skills.
Leadership and team development capabilities.
Accountability and an ownership mindset.
Strong client service orientation.
Excellent communication skills.
Process-driven and solutions-oriented approach.
Ability to manage multiple deadlines in a fast-paced environment.
High level of professionalism and integrity.

Nice To Haves

Certified Payroll Professional (CPP) designation.
Experience working in a professional services or CPA firm environment.
Experience managing payroll audits and responding to tax notices.

Responsibilities

Lead, mentor, and develop a team of payroll specialists.
Review payroll team work for accuracy, timeliness, and compliance.
Provide ongoing training and technical guidance on payroll processing and tax regulations.
Foster a collaborative, client-focused team environment.
Assist with workflow management, capacity planning, and process improvement.
Oversee multi-state payroll processing for a portfolio of clients across various industries.
Ensure accurate and timely processing of earnings, deductions, garnishments, benefits, and tax withholdings.
Review and approve payroll tax filings, including Forms 941 and 940, state withholding, unemployment, and local taxes.
Ensure timely payment of payroll taxes and resolution of tax notices.
Maintain compliance with federal, state, and local payroll laws and regulations.
Support year-end processes, including W-2s, 1099s, and reconciliations.
Serve as the primary escalation point for payroll-related client questions.
Build trusted client relationships through responsive and proactive communication.
Identify opportunities to improve client payroll processes and internal controls.
Collaborate with tax and accounting teams to ensure seamless client service.
Oversee payroll software administration and system optimization.
Recommend and implement process improvements to increase efficiency and reduce risk.
Maintain documentation of payroll procedures and best practices.
Ensure data security and confidentiality standards are upheld.