Payroll Manager

DECIEM • Melville, NY

17d

About The Position

The Payroll Manager oversees day-to-day payroll operations for multiple markets in a region, supporting an efficient, consistent, and compliant payroll function. The role leads a team of payroll specialists who resolve escalated employee inquiries and carry out routine payroll activities in partnership with external payroll vendors. Responsibilities include validating payroll inputs, auditing results, approving payroll processing, reviewing payroll reports, and ensuring compliance with statutory bodies.

The Payroll Manager works with the Regional Pay Services Leader and Global Payroll Center of Excellence to put the company's global payroll strategy into practice across regional markets. The role also maintains relationships with internal stakeholders, including HR Shared Services (OneSource), in-country HR, Legal, Tax, Treasury, IT, and Finance, as well as external vendors. The manager acts as an agent of change, transforming current payroll operations toward the target service delivery model.

The role leads and develops the Pay Services team, monitors regional KPIs and SLAs, supports audit requests, and helps ensure accurate, timely payroll and effective resolution of complex inquiries. Depending on team composition or analyst availability, the manager may also process payroll.

Requirements

• At least 5 years of payroll experience across a variety of countries in the region.
• Experience leading and managing payroll teams.
• Knowledge and experience with payroll and time/attendance technologies.
• Technical experience with and knowledge of payroll processing.
• Strong understanding of regional regulatory environments and local markets.
• Experience working with and managing payroll vendors.
• Experience with case management and/or other service management tools.
• Exceptional communication skills and ability to influence.
• Strong time-management and organizational skills.
• Ability to work effectively across all levels and layers of the organization.

Nice To Haves

• Experience with multi-language deployment of payroll solutions.

Responsibilities

• Partner with the Regional Pay Services Leader to operationalize regional payroll strategy.
• Enforce policies, procedures, and standards across the region while accounting for each country's local regulatory context.
• Work with in-country stakeholders and payroll vendors to develop the annual pay calendar for all countries in the region.
• Oversee Pay Services Analysts' payroll reviews to ensure accuracy, timeliness, and compliance.
• Manage, train, and develop the Pay Services team.
• Analyze consolidated payroll inputs and provide final sign-off for payroll processing, including off-cycle payrolls.
• Process payroll when required by team composition or in the absence of a Pay Services Analyst or Senior Analyst.
• Monitor controls and provide final approval for payroll processing.
• Work with payroll vendors to review and approve reporting obligations, including year-end statements and tax filings.
• Conduct regular audits of payroll outputs, including pay registers, tax filings and payments, and bank files.
• Support internal audit requests by providing relevant reports, screenshots, and other materials.
• Partner with OneSource HR Services Delivery to respond to escalated payroll inquiries through the company's case management system.
• Work directly with payroll vendors to resolve complex payroll inquiries using appropriate case management tools.
• Monitor KPIs and SLAs for regional Pay Services teams and collaborate with the Regional Pay Services Leader to resolve external vendor SLA issues.
• Build cross-functional relationships across regional countries with stakeholders such as HR, Legal, IT, and Treasury to support smooth payroll operations.
• Promote engagement across the regional Pay Services team to foster a positive culture, personal commitment, and retention.
• Support transformation of current payroll operations toward the target service delivery model.

Benefits

• Participation in a competitive bonus program, with potential for overachievement based on performance and company results.
• Medical, dental, and vision insurance.
• Wellness and family support programs.
• Life and disability insurance.
• Retirement savings plans.
• Paid leave programs.
• Education-related programs.
• Paid holidays and vacation time.
• Many benefits are subsidized or fully paid by the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed