Payroll Manager

External Brand•Austin, TX

About The Position

The Payroll Manager is responsible for all aspects of payroll, from timecard transactions through employee payments, W-2s, tax reporting, and financial reporting. The role ensures payroll for multiple companies with complex calculations is processed accurately and on time, and that procedures comply with company policies and federal and state regulations. The manager works with systems personnel to maintain accurate payroll and timekeeping systems and understands how payroll transactions affect GAAP financials, cost reporting, physician compensation, pro formas, and projections. The position oversees payroll department staff and workflow, supports payroll accounting and reconciliations, reviews payrolls and tax filings, and serves as a subject matter expert for payroll and timekeeping systems. It collaborates with HR, Finance, system administrators, third-party vendors, and organizational leaders on pay policies, system issues, reporting, training, audits, and process improvements. The role also provides customer support and training to employees and managers, including through site visits, while maintaining confidentiality and supporting the organization’s mission and philosophy.

Requirements

  • At least 10 years of full-cycle payroll experience.
  • At least 2 years of tax reporting experience.
  • At least 3 years of supervisory experience.
  • Bachelor’s degree in business administration, accounting, or finance preferred, or the equivalent of 10 or more years of full-cycle time and payroll processing.
  • Knowledge of MS Office applications and advanced working knowledge of Excel.
  • Current working knowledge and application of payroll laws and regulations.
  • Knowledge of accounting principles and practices.
  • Ability to handle multiple projects simultaneously and manage competing priorities.
  • Excellent customer service skills.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and problem-solving skills.
  • Ability to work in a team environment.
  • Knowledge of human resources fundamentals and related laws, including FLSA, ADA, and FMLA.
  • Experience researching, interpreting, and communicating payroll law and payroll tax regulations verbally and in writing.

Nice To Haves

  • Experience with ADP.
  • Experience working in a multi-specialty physician practice.
  • Working knowledge of Access database queries.
  • Certified Payroll Professional (CPP) or Fundamentals of Payroll Certification (FPC).

Responsibilities

  • Set department goals with the Controller, establish priorities, and monitor staff work priorities.
  • Oversee payroll department workflow to ensure timely and accurate payroll processing and accounting.
  • Onboard employees and organize ongoing training and cross-training for department staff.
  • Develop staff, foster teamwork, complete performance reviews, and apply counseling or discipline processes when appropriate.
  • Manage employee hours and staffing to meet department needs within budget.
  • Collaborate with organizational leadership to support consistent understanding and application of pay policies.
  • Ensure payroll department provides a high level of customer service.
  • Assist with posting payroll activity to the general ledger and maintaining the payroll-to-general-ledger interface.
  • Prepare or coordinate reconciliations of payroll-related balance sheet accounts and ensure payroll accruals are properly recorded.
  • Provide payroll-related support to administrative and operational staff and liaise with Finance.
  • Prepare or review payroll funding to external parties and between companies for accuracy and timeliness.
  • Prepare or review and reconcile payroll tax filings prepared by a third-party vendor, ensuring compliance and filing by deadlines.
  • Reconcile Milliman and Schwab reports quarterly to payroll information and submit them to the Controller for review.
  • Serve as a subject matter expert for payroll and timekeeping systems and collaborate with system administrators and analysts to maintain accurate programming and interfaces.
  • Maintain working knowledge of state and federal payroll regulations and review payrolls for accuracy before final transmission to the third-party processor.
  • Coordinate with HR on new pay policies, regulatory compliance, and 401(k) plan definitions.
  • Create and update payroll policies and procedures to support compliance with company policies and applicable regulations.
  • Reconcile third-party vendor files and funding to payroll files and ensure cash transfers occur each pay period.
  • Coordinate development of required reporting and work with administrators, analysts, and vendors to resolve system issues.
  • Identify training and system issues through daily work and audits, recommend training needs, and coordinate development of training materials.
  • Manage quarterly time-edit audits and report findings to supervisors and management; coordinate resolution and training as needed.
  • Conduct site visits to help employees and managers with payroll questions and training.
  • Maintain productive professional relationships with providers, managers, administrators, coworkers, external customers, and other departments.
  • Identify payroll process and system improvement opportunities.
  • Perform or coordinate preparation of payroll information for financial, workers’ compensation, 401(k), and other payroll-related audits.
  • Take on other assignments as needed for efficient department or organizational operations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible Spending Accounts
  • PTO
  • 401(k)
  • Employee Assistance Program (EAP)
  • Life insurance
  • Long-term disability
  • Tuition reimbursement
  • Child care assistance
  • Health and fitness benefits
  • Sick child care assistance
  • Development opportunities
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