Payroll Manager

Qualfon•,

1d•$80,000 - $90,000

About The Position

The Payroll Manager leads and oversees end-to-end payroll operations for a large, multi-state workforce in a fast-paced, high-turnover environment. The role ensures payroll accuracy, regulatory compliance, and timely execution while managing a team of Payroll Specialists. The Payroll Manager serves as a trusted advisor to cross-functional partners and the primary liaison with payroll vendors, driving operational excellence, process standardization, and continuous improvement across U.S. payroll operations. The role works closely with the Person Office, Benefits, Finance, Operations, and other stakeholders; supports audits and reporting; and maintains payroll procedures and internal controls. It also leads employee training and process adoption, uses digital tools and analytics to improve payroll operations, and requires travel to various sites as needed.

Requirements

At least 5 years of payroll management experience, including direct people leadership.
Experience with SAP Employee Central Payroll (ECP).
Extensive multi-state payroll experience, including strong knowledge of California and Pennsylvania payroll regulations.
CPP or FPC payroll certification.
Advanced proficiency in Microsoft Excel and Microsoft Office applications.
In-depth knowledge of federal, state, and local tax jurisdictions, wage and hour laws, and FLSA.
Hands-on experience with UKG timekeeping systems.
Experience working with ADP SmartCompliance and post-payroll services.
Ability to work effectively in a fast-paced, high-turnover environment and support employees with varying skill levels.
Ability to sit for extended periods and use a computer workstation, keyboard, mouse, and other office equipment frequently.
Ability to view and read computer-screen information for prolonged periods.
Ability to occasionally stand, walk, bend, and reach in an office environment.
Ability to communicate effectively in person, by telephone, and electronically.
Ability to travel by aircraft, rail, or automobile 5%–10%.

Nice To Haves

At least 5 years of Canadian/Quebec payroll experience.
Payroll implementation experience.

Responsibilities

Oversee end-to-end payroll operations and ensure compliance with applicable federal, state, and local payroll, wage and hour laws, and FLSA requirements.
Manage payroll inquiries and resolve issues with timely, accurate, and compliant responses.
Review payroll-related journal entries, reconciliations, and variance analyses for financial accuracy and integrity.
Fulfill internal and external audit requests and support business partners with ad-hoc reporting and routine payroll reconciliations.
Serve as the primary contact for payroll vendors and third-party providers, including ADP.
Conduct payroll and timekeeping audits, reconciliations, tax filings, and year-end processes, including W-2 preparation and regulatory reporting.
Partner with the Person Office, Benefits, Finance, Operations, and other stakeholders to support business decisions and provide payroll guidance on policy changes and compliance.
Develop, document, and maintain payroll standard operating procedures and internal controls to support consistency, compliance, and audit readiness.
Identify and drive opportunities for standardization, automation, simplification, self-service, and effective use of AI tools across U.S. payroll operations.
Lead or coordinate employee training in person and via Teams for orientation and process adoption; travel to sites as needed.
Use digital tools, analytics, and reporting to improve payroll efficiency, accuracy, scalability, and employee experience.
Lead, coach, and develop Payroll Specialists, promoting accountability, high performance, and professional growth in a high-volume environment.
Resolve tax issues and payroll reconciliation items in collaboration with ADP Tax Services, taxing authorities, accounting, and ADP customer technical support.
Maintain and process annual escheatments to state entities.

Benefits

Medical, dental, vision, life, and accident insurance for full-time employees.
Employee Assistance Program.
Short-term disability and long-term disability coverage.
Critical illness and hospital indemnity coverage.
Legal and identity protection benefits.
Pet insurance.
401(k).
Paid time off, subject to company policy and applicable law.
Colorado residents are eligible for Paid Sick and Safety Leave under applicable law and company policy.
Paid training.
Employee discounts.
Access to personal and professional support through the Qualfon Care Coaches program.
Opportunity to further education and earn a college degree through Qualfon University.