Payroll Manager

ELC Beauty LLC•Town of Huntington, NY

About The Position

The Payroll Manager is a critical member of the payroll organization, overseeing day-to-day payroll operations across various markets within a region to ensure an efficient, consistent, and compliant function. The role leads payroll specialists who resolve escalated employee inquiries and perform routine payroll activities in partnership with external vendors, including validating payroll inputs, auditing results, approving processing, reviewing reports, and ensuring compliance with statutory bodies. The Payroll Manager collaborates with the Regional Pay Services Leader and the Global Payroll Center of Excellence to implement the company’s global payroll strategy across the markets. The role also maintains relationships with internal stakeholders—including HR Shared Services (OneSource), in-country HR, Legal, Tax, Treasury, IT, and Finance—and external vendors. The individual acts as an agent of change to transform payroll operations toward the target service delivery model.

Requirements

  • At least 5 years of payroll experience across a variety of countries in the region.
  • Experience leading and managing payroll teams.
  • Knowledge and experience with payroll and time-and-attendance technologies.
  • Technical experience with and knowledge of payroll processing.
  • Strong understanding of the regional regulatory environment in local markets.
  • Experience working with and managing payroll vendors.
  • Experience working with case management and/or other service management tools.
  • Exceptional communication skills and ability to influence.
  • Strong time-management and organizational skills.
  • Ability to work effectively across all organizational levels and layers.
  • Experience with multi-language deployment of payroll solutions.

Responsibilities

  • Partner with the Regional Pay Services Leader to operationalize the regional payroll strategy.
  • Enforce policies, procedures, and standards across the region while accounting for each country's local regulatory context.
  • Work with in-country stakeholders and payroll vendors to develop annual pay calendars for all countries in the region.
  • Oversee Pay Services Analysts’ payroll reviews, ensuring accuracy, timeliness, and compliance.
  • Manage, train, and develop the Pay Services team.
  • Analyze consolidated payroll inputs and provide final sign-off for payroll processing, including off-cycle payrolls.
  • Process payroll when required by team composition or in the absence of a Pay Services Analyst or Senior Analyst.
  • Monitor controls and provide final approval for payroll processing.
  • Work with payroll vendors to review and approve reporting obligations, including year-end statements and tax filings.
  • Conduct regular audits of payroll outputs, including pay registers, tax filings and payments, and bank files.
  • Support internal audit requests by providing relevant reports, screenshots, and other materials.
  • Respond to escalated payroll inquiries through the company's case management system in partnership with the OneSource HR Services Delivery team.
  • Work with payroll vendors to resolve complex payroll inquiries using appropriate case management tools.
  • Monitor KPIs and SLAs for regional Pay Services teams.
  • Collaborate with the Regional Pay Services Leader to resolve vendor issues related to external SLAs.
  • Build cross-functional relationships across regional countries, including with HR, Legal, IT, and Treasury, to support smooth payroll operations.
  • Promote engagement across the regional Pay Services team to foster a positive culture, personal commitment, and retention.

Benefits

  • Health insurance coverage, including medical, dental, and vision insurance.
  • Wellness and family support programs.
  • Life and disability insurance.
  • Retirement savings plans.
  • Paid leave programs.
  • Education-related programs.
  • Paid holidays and vacation time.
  • Eligibility for a competitive bonus program, with the possibility of overachievement based on performance and company results.
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