Payroll Manager, North America

Veritext•Tampa, FL

10d•$90,000 - $115,000•Hybrid

About The Position

The Payroll Manager, North America leads payroll operations across the U.S. and Canada, ensuring accurate, timely, and compliant payroll. This hands-on leadership role partners closely with the People and Finance teams to improve processes, address complex payroll challenges, optimize use of Dayforce, and support efficient operations in a growing organization. Veritext is a technology-enabled court reporting and litigation support company serving law firms, government agencies, and enterprise corporations. It emphasizes collaboration, innovation, creativity, belonging, and an inclusive workplace.

Requirements

At least 7 years of progressive payroll experience, including managing multi-state U.S. and Canadian payroll.
Strong knowledge of U.S. and Canadian payroll laws, tax regulations, and compliance requirements.
Exceptional attention to detail and organizational skills, with the ability to manage competing priorities in a fast-paced environment.
Strong analytical and problem-solving skills and a proactive approach to identifying issues and improving processes.
Ability to collaborate with cross-functional teams, including People Operations, Finance, and external partners.
Excellent communication and interpersonal skills, including the ability to explain complex payroll matters clearly and professionally.
High integrity, discretion, and accountability when handling confidential information.
Hands-on, adaptable leadership; ownership, openness to change, and commitment to continuous improvement.

Nice To Haves

Experience with Dayforce.
Certified Payroll Professional (CPP) designation.

Responsibilities

Lead and manage Dayforce payroll processing for U.S. and Canadian employees, ensuring accuracy, timeliness, and compliance with laws, regulations, and company policies.
Oversee payroll tax filings, remittances, and year-end reporting, including W-2s and T4s, and resolve discrepancies.
Review and audit payroll data, including hires, terminations, compensation changes, benefit deductions, and time and attendance records.
Maintain payroll records, documentation, and internal controls for compliance, audits, and reporting.
Prepare payroll journal entries, reconcile payroll accounts, and partner with Finance on month-end and year-end close.
Lead payroll integration for newly acquired businesses.
Develop and improve payroll policies, procedures, and workflows.
Partner with the People Team and Finance on compensation changes, leave administration, severance payments, and other employee transactions.
Serve as the payroll subject matter expert, answer complex inquiries, and support a positive employee experience.
Manage relationships with payroll vendors and tax agencies; troubleshoot system issues and support Dayforce enhancements and configuration changes.
Monitor U.S. and Canadian payroll legislation and implement updates to maintain compliance.
Oversee payroll communications and provide employees and managers with payroll and timekeeping training and guidance.
Lead, coach, and develop the Payroll Administrator, promoting accountability, collaboration, and cross-training.
Identify and implement process improvements to streamline payroll, strengthen controls, and improve operational effectiveness.

Benefits

Competitive compensation and total rewards package.
Comprehensive medical, dental, and vision insurance.
Company-paid life insurance.
Short-term and long-term disability insurance.
Hybrid work structure.
Paid time off.
Paid parental leave.
Tuition reimbursement.
Employee equity program.
Employee referral program.
Mental health and wellness benefits.
Matched 401(k).
Earned wage access before payday.
Learning and development opportunities, including ongoing training, mentorship, and access to resources.
Veritext Cares community support commitment.