Payroll & Invoicing Specialist

Townsend Corporation•Muncie, IN
•Onsite

About The Position

Townsend Company LLC and Gunnison Tree Service are industry leaders in utility vegetation management and right-of-way services, supporting electric utilities and infrastructure across the United States. As our organization continues to grow, we are looking for a Payroll and Invoicing Associate who enjoys working with details, solving problems, and keeping important financial processes moving. This is an opportunity to join a growing organization where your work directly supports our employees, field operations, customers, and overall business.

Requirements

  • High school diploma or equivalent.
  • 2–4 years of experience in payroll, invoicing, billing, accounting support, or a related administrative function.
  • Experience reviewing timecards, payroll records, invoices, or other detailed financial documentation.
  • Strong attention to detail and commitment to accuracy.
  • Ability to manage multiple priorities and meet recurring deadlines.
  • Strong organizational, analytical, and problem-solving skills.
  • Effective written and verbal communication skills.
  • Proficiency with Microsoft Office, particularly Excel and Outlook.
  • Ability to handle confidential employee and financial information appropriately.
  • Ability to work independently while collaborating effectively with field and office teams.

Nice To Haves

  • Associate degree in Accounting, Finance, Business Administration, or a related field.
  • Experience in construction, utilities, vegetation management, field services, or another labor-intensive industry.
  • Experience with payroll, ERP, accounting, timekeeping, or customer billing systems.
  • Experience supporting payroll or invoicing across multiple locations.
  • Experience with customer billing portals, purchase orders, job costing, or project-based invoicing.
  • Knowledge of prevailing wage, certified payroll, union payroll, or other specialized payroll requirements.

Responsibilities

  • Review employee timecards and payroll information for accuracy and completeness.
  • Verify hours worked, overtime, job assignments, pay rates, and other payroll-related information.
  • Work with field supervisors and managers to resolve missing or inaccurate timekeeping information.
  • Assist with payroll adjustments, corrections, reimbursements, and related transactions.
  • Maintain accurate payroll records and supporting documentation.
  • Respond to employee and management questions regarding timekeeping and payroll.
  • Help ensure payroll information is completed according to established schedules and deadlines.
  • Assist with payroll reconciliations and reporting.
  • Prepare and process customer invoices accurately and on time.
  • Review work orders, contracts, purchase orders, time records, and supporting documentation before invoicing.
  • Verify labor, equipment, materials, and other billable charges.
  • Partner with operations and field teams to obtain missing information and resolve billing discrepancies.
  • Ensure invoices meet customer-specific requirements and contractual terms.
  • Submit invoices and supporting documentation through required customer billing systems and portals.
  • Research rejected or disputed invoices and coordinate corrections and resubmissions.
  • Assist with invoice reconciliations and outstanding billing issues.
  • Partner with field supervisors, operations management, payroll, accounting, and other departments.
  • Research and resolve discrepancies involving employee time, job coding, billing documentation, and related information.
  • Maintain accurate records across payroll, accounting, and operational systems.
  • Assist with month-end and period-end reporting and reconciliations.
  • Support internal and external audit requests.
  • Help identify opportunities to improve payroll and billing accuracy, efficiency, and processes.

Benefits

  • Weekly pay
  • Paid Time Off
  • Medical and other health benefits
  • 401(k) with a 4% company match
  • Opportunities for professional growth and development
  • The opportunity to support a growing, multi-company organization
  • A collaborative environment where Finance works closely with operations and field leadership
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