Payroll & Invoicing Specialist

The Townsend CorporationMuncie, IN
1dHybrid

About The Position

The Payroll & Invoicing Specialist is responsible for accurate, timely payroll processing and customer invoicing across multiple divisions. This role ensures financial accuracy, regulatory compliance, and strong internal support to field operations and management. This position requires a high level of attention to detail, ownership of assigned crews/accounts, and the ability to identify and resolve discrepancies independently. The ideal candidate is analytical, organized, and comfortable working in a fast-paced operational environment.

Requirements

  • High School Diploma or equivalent
  • Excellent communication and people skills
  • 2+ years of payroll, billing, or accounting support experience
  • Intermediate to advanced Microsoft Excel skills (Pivot Tables, lookups, reporting)
  • Strong attention to detail and organizational skills
  • Ability to work independently and manage multiple deadlines
  • Meet all physical requirements of the position.
  • Pass all drug and alcohol screens as required by Company policy and, if applicable, required by DOT regulations.
  • 18 years of age or older, or 21 if CDL is required.
  • Legally authorized to work in the United States.

Nice To Haves

  • Associate's degree in accounting or related field
  • Experience in multi-division or operational environments
  • Experience with Penta, ADP, Paycor

Responsibilities

  • Process multi-state weekly payroll for assigned crews/divisions
  • Review and reconcile payroll reports prior to final submission
  • Maintain employee payroll records, including status changes, deductions, tax withholdings, and time-off accruals
  • Investigate and resolve payroll discrepancies
  • Ensure compliance with company policy and applicable regulations
  • Prepare and process weekly and monthly customer invoices
  • Review supporting documentation for accuracy and completeness
  • Reconcile billing statements and correct discrepancies
  • Support contract billing requirements across divisions
  • Generate and maintain Excel-based payroll and billing reports
  • Track and reconcile payroll and invoicing variances
  • Maintain accurate electronic and physical documentation in accordance with internal controls
  • Support internal audits and financial reviews
  • Maintain confidentiality of employee and company financial information
  • Communicate with management and field personnel to resolve payroll or billing questions
  • Support special projects and process improvement initiatives as assigned
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