Payroll Implementation and Onboarding Specialist

FrankCrum•Clearwater, FL

109d•Onsite

About The Position

This full-time Payroll Implementation and Onboarding Specialist position is based in Clearwater, FL. The role contributes to FrankCrum's mission by collaborating with clients and internal teams to successfully implement and process new accounts. A $1250.00 Sign-On Bonus is offered, payable after ninety (90) days of successful employment.

Requirements

Intermediate knowledge of Federal, State, and local laws regarding wage and hour topics.
Knowledge of various moderately complex payroll processing methods.
Experience performing intermediate level functions in all Microsoft Office applications.
One (1) year of payroll processing or PEO experience.
High school education or equivalent.

Nice To Haves

Payroll Certifications (CPP or FPC) are a plus.

Responsibilities

Conducts welcome call with new client to confirm pertinent information required for new client setup.
Demonstrates an intermediate understanding of Paid Time Off policies and assists new clients through the setup of their accrual policy(s).
Demonstrates a thorough understanding of intermediate payroll rules and calculations, including but not limited to premium overtime pay, tips, certified, job costing, piecework, and/or multi-state workers, and how to properly apply in current system.
Demonstrates an intermediate knowledge of state mandated paid leave policies including knowing when and how they are to be applied.
Coordinates with internal departments for requested additional services (i.e. health benefits, timekeeping, COI’s, applicant tracking, employment handbooks, etc.).
Assists with answering new client questions/concerns regarding pricing, contractual obligations, or additional services.
Assists sales representatives with questions/concerns regarding FrankCrum policies and procedures.
Educates clients on FLSA, state, and local payroll rules and regulations.
Reviews and processes employee maintenance with accuracy and completeness following FrankCrum, federal, state, and local rules and regulations.
Completes payroll setup in current software to include proper earning/deduction codes, preparation of payroll calendar, code filtering labor allocations, adding client reports, and ensuring proper billing setup.
Works with new clients to obtain new hire documents, either electronically or through paper forms.
Administers online training demonstrations of our HRIS platform for new clients.
Demonstrates exceptional attention to detail when processing first payroll(s) by identifying payroll discrepancies and communicating directly with the client to educate on future payroll submissions.
Escalates issues to appropriate internal teams and/or sales broker for support and resolution.
Provides productive feedback on company software, training, and processes.

Benefits

Health Insurance is zero dollar paycheck cost for employee's coverage and a low cost for family plan.
Dental and Vision Insurance
Short Term Disability and Term Life Insurance at no cost to the employee
Long Term Disability and Voluntary Term Life Insurance
Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
Flexible Spending Accounts for Medical and Dependent Care Reimbursement
Health Savings Account funded by FrankCrum
Paid time off and holiday pay
Education Benefit Program at the IRS Maximum allowance
PTO cash out
Tickets at Work
Alero Financial and its robust credit union benefits program
Employee and client referral bonus programs
Disaster Relief Fund for employees