Payroll & HCM Specialist

Paper Trails Payroll•Kennebunk, ME

2d•Hybrid

About The Position

Paper Trails is a Maine-based payroll, HR, and human capital management firm serving small and mid-sized businesses across New England. We're looking for a Payroll & HCM Specialist to own a portfolio of 150–200 small business clients - processing their payrolls, handling tax filings, and being the friendly expert they call when something gets tricky.

Requirements

2–3+ years of payroll processing experience, ideally in a service bureau or multi-client environment.
Strong working knowledge of federal, state, and multi-state payroll tax and wage-and-hour law.
Experience with isolved or comparable HCM/payroll platforms (ADP, Paychex, Paylocity, Paycom, UKG, etc.) strongly preferred.
Background in accounting, business, or finance (degree preferred).
FPC or CPP certification preferred.
Confident with Microsoft Outlook, Teams, Word, and Excel.
Clear written and verbal communicator who can explain a complex tax issue in plain English.
Trustworthy with confidential client and employee financial information.

Nice To Haves

FPC or CPP certification

Responsibilities

Process weekly payrolls for your client portfolio.
Serve as the go-to expert on payroll, tax, and compliance questions for clients.
Configure and support isolved features like timekeeping, onboarding, benefits administration, and custom reporting.
Manage multi-state tax filings, garnishments, retirement contributions, and unemployment verifications.
Deliver responsive, human service to clients.