Payroll Coordinator - CORP

Montage Hotels & Resorts•Irvine, CA

About The Position

The Payroll Coordinator supports accurate and timely processing of multi-state payroll operations and partners with Payroll, Human Resources, Benefits, Finance, and hotel/property leadership. The role helps maintain payroll data integrity, comply with federal, state, and local regulations, and provide exceptional customer service to associates. It reports directly to the Payroll Manager. The ideal candidate is dependable, results-driven, professional, and committed to accurate, high-quality work, effective communication, sound judgment, and continuous improvement.

Requirements

  • At least two years of end-to-end payroll experience supporting a multi-state workforce of 5,000 or more employees.
  • Strong understanding of payroll processes, payroll tax regulations, reconciliations, internal controls, and compliance requirements.
  • Proficiency in Microsoft Excel and the Microsoft Office Suite, including data analysis, reporting, and audit support.
  • Strong written and verbal communication skills and the ability to communicate professionally with employees, managers, and business partners at all organizational levels.
  • Strong analytical, problem-solving, and organizational skills, with exceptional attention to detail.
  • Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
  • Commitment to accuracy, customer service excellence, continuous improvement, and operational efficiency.
  • Ability to perform additional duties and responsibilities as assigned.

Nice To Haves

  • Experience with Workday HRIS, ADP Smart Compliance, and Evention.

Responsibilities

  • Process bi-weekly multi-state payroll from start to finish, including imports and variable-pay (tips) files.
  • Review and audit employee time records for accuracy and approvals before payroll processing.
  • Process payroll adjustments, off-cycle payments, garnishments, tax levies, benefit deductions, employment verifications, and other payroll transactions.
  • Support final-pay calculations and termination payments in compliance with state-specific regulations.
  • Research, analyze, and resolve payroll discrepancies promptly.
  • Partner with state agencies on wage reporting, unemployment claims, audits, and compliance inquiries.
  • Assist with payroll reconciliations, audits, quarter- and year-end activities, and reporting requirements.
  • Support payroll system testing, enhancements, implementations, and process improvements.
  • Respond to payroll questions from employees, managers, and property leadership teams.
  • Maintain payroll records and comply with company policies and confidentiality standards.
  • Assist the Payroll Manager with special projects and cross-functional initiatives.
  • Monitor payroll inboxes and ticket queues and ensure timely resolution of management inquiries.
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