Payroll Coordinator

SPAR Inc.•Charlotte, NC

15d•Onsite

About The Position

The Payroll Coordinator is responsible for supporting payroll operations through accurate and timely processing of employee payroll data, responding to inquiries, handling garnishments, and performing system updates. This role reports directly to the Payroll Supervisor and plays a critical role in ensuring payroll transactions are completed accurately, efficiently, and in compliance with established policies and procedures. This role serves as the employee facing payroll support, ensuring prompt handling of payroll related issues, and inquiries. It is imperative that any payroll related exceptions are escalated to the Payroll Supervisor who serves as the primary point of escalation and resolution owner.

Requirements

1–3 years of payroll, HR, or administrative experience.
Working knowledge of Workday and Microsoft Office applications, particularly Excel, with the ability to accurately enter, update, and maintain payroll data.
Strong data entry skills and proficiency in Microsoft Office, particularly Excel.
High attention to detail with ability to ensure accuracy under tight deadlines.
Strong organizational and time management skills with ability to manage multiple priorities.
Strong communication and customer service skills.
Ability to follow direction and adhere to structured escalation processes.
Demonstrates professionalism, sound judgment, and strong sense of urgency.
Ability to maintain confidentiality and handle sensitive information.

Nice To Haves

Experience with Workday or similar HRIS/payroll systems preferred.
Two- or Four-Year degree from an Accredited Institution in a related field such as Accounting, Finance, HR, preferred.

Responsibilities

Respond to payroll-related communications and employee inquiries in a timely and professional manner
Promptly escalate complex or unresolved issues to the Payroll Supervisor
Process and maintain wage garnishments in accordance with established procedures and escalate non-routine or complex garnishment issues to the Payroll Supervisor.
Perform data entry and process payroll-related updates as required to support accurate and timely payroll processing.
Update and maintain accurate employee payroll records in Workday.
Assist in payroll processing preparation by entering, organizing, and validating payroll data
Support payroll audits, reporting, and documentation as assigned.
Maintain organized records of payroll transactions, correspondence, and supporting documentation.
Assist with employment verifications that require payroll data.
Route all payroll discrepancies, employee concerns, and exceptions through the Payroll Supervisor for review and resolution.
Ensure adherence to payroll policies, procedures, and confidentiality standards.
Provide general administrative support to the payroll function.
Confer with Payroll Supervisor, before making any escalation to HR or Finance leadership unless specifically directed by the Payroll Supervisor.
Perform other duties as assigned.