Payroll & Benefits Manager

LaundryLux•Inwood, NY

About The Position

This position oversees end-to-end payroll processing, employee benefits administration, and regulatory compliance to ensure accuracy, timely pay, and benefits delivery. The role involves resolving payroll/benefits issues promptly, providing clear guidance to employees, managing vendor relations, supporting staff, and maintaining compliance with local, state, and federal laws. The manager will also work with the Director on evaluating company benefits and providing training to employees on those benefits.

Requirements

Comprehensive knowledge of payroll functions, including payroll preparation, reconciliation, internal controls, and multi-state payroll tax compliance.
Advanced proficiency with payroll and HRIS systems, with a strong preference for ADP Workforce Now.
Demonstrated supervisory and leadership abilities, including team development and performance management.
Collaborative approach with the ability to work effectively in team-oriented settings.
Proven ability to work independently and manage multiple priorities in time-sensitive and high-pressure environments.
Strong organizational and prioritization skills, including the ability to delegate tasks as needed.
Excellent decision-making and multi-tasking skills, with the ability to adapt and remain effective under strict deadlines and pressure.
Exceptional attention to process improvement.
Outstanding written and verbal communication skills, with the ability to present complex information clearly to diverse audiences.
Meticulous attention to detail and commitment to delivering accurate work.
Strong follow-up and project management skills, ensuring completion of all tasks and deliverables.
High level of integrity, professionalism, and ability to handle sensitive information with strict confidentiality.
Adaptable to change with a proactive and positive attitude.
7 + years of progressive experience in payroll and benefits administration, preferably in a multi-state environment.
Demonstrated experience with ADP Workforce Now required.

Nice To Haves

Bachelor’s degree preferred
experience with other payroll, HRIS, and benefits administration platforms is a plus.

Responsibilities

Administer payroll using ADP Workforce Now.
Ensure compliance with multi-state payroll regulations and tax requirements.
Accurately enter, audit, and review payroll data in the ADP system within established deadlines.
Process and document wage and salary rate changes following required approvals.
Investigate and resolve payroll discrepancies and employee inquiries in accordance with established guidelines and timelines.
Enter new hires and personnel changes into the payroll and HRIS systems, ensuring data integrity.
Manually enter pay data and execute necessary corrections in accordance with company policies and procedures.
Coordinate company registrations for payroll tax withholding and state unemployment insurance (SUI) in new states as required.
Process employee terminations, ensuring final pay and benefits are handled in compliance with legal and policy requirements.
Set up and maintain payroll deductions for benefits, garnishments, and other withholdings.
Coordinate with the accounting department to process and communicate wage garnishments and withholding orders.
Prepare and generate payroll and benefits reports as needed for management and compliance.
Distribute payroll and related reports to the accounting department on a scheduled basis.
Maintain up-to-date and accurate employee records, including pay rates, tax information, and address changes, in HR and payroll systems.
Maintain I-9 documentation (hard and soft copies) and ensure compliance with federal requirements.
Complete employment verifications and respond to agency requests promptly and accurately.
Respond to payroll-related inquiries from state agencies and external organizations in a timely and professional manner.
Prepare and submit reports for multi-work-site compliance, including disability, workers' compensation, and paid family leave (PFL).
Design, implement, and administer employee benefit programs such as health insurance, retirement plans, and leave policies.
Oversee daily operations of employee benefits, ensuring accuracy and compliance.
Manage vendor relationships, negotiate contracts, and analyze benefits data to ensure competitive and cost-effective plans.
Lead annual open enrollment processes and provide ongoing communication of benefits information to employees.
Facilitate benefits enrollments for new hires and changes in employee status.
Prepare and file Form 5500 for benefits compliance as required.
Collaborate with auditors to complete annual 401(k) audits and ensure regulatory compliance.
Process and manage benefit enrollments via provider platforms, maintaining data accuracy.
Serve as the primary point of contact for employees regarding benefit issues, resolving concerns with benefit providers.
Administer COBRA, leaves of absence (LOA), FMLA, and other related programs in compliance with legal requirements.
Support and participate in employee engagement initiatives and events to foster a positive workplace culture.
Collaborate with HR to communicate recognition programs and wellness initiatives.
Gather feedback from employees on benefits and recommend improvements to increase engagement and retention.
Perform additional projects or duties as assigned by management.
Recruits, interviews, hires, and trains new team members in the department.
Oversee the daily workflow and schedules of the department.
Manage the performance of the employees in the department (conducts 1:1’s, create goals, and conduct performance evaluations that are timely and constructive).