Full Time - Payroll & Benefit Specialist (Home Health & Hospice)

Frontpoint Health•Richardson, TX

18d

About The Position

The Payroll & Benefits Specialist supports accurate and timely payroll processing and day-to-day employee benefits administration across the organization. The role works closely with Human Resources, Payroll, Finance, employees, insurance carriers, brokers, and other vendors to maintain accurate records, reconcile payroll and benefits data, resolve discrepancies, and support a smooth employee experience. The position requires attention to detail, organization, discretion with confidential employee information, and the ability to use payroll and benefits systems while managing multiple deadlines. Experience in healthcare, home health, hospice, or a multi-entity organization is an advantage. The role supports payroll administration, including reviewing pay and time data, processing approved payroll changes, reconciling payroll reports, responding to employee inquiries, maintaining records, and assisting with reporting, audits, and year-end activities. It also administers employee benefits processes, supports enrollments and status changes, assists employees with benefit questions, coordinates with carriers and vendors, reconciles invoices and deductions, and supports orientations and open enrollment. The specialist maintains confidential records and reporting, assists with payroll and benefits compliance requirements, and helps ensure information is accurate and consistent across payroll, HRIS, and benefits systems. Work is primarily in a professional office environment and involves regular computer and office-equipment use, prolonged computer work, and communication with employees and vendors. Occasional extended hours may be necessary during payroll processing, annual enrollment, audits, or other critical deadlines.

Requirements

High school diploma or GED required.
At least three years of experience in payroll administration, employee benefits administration, HR operations, or a related function.
Working knowledge of payroll processes, employee benefits, payroll deductions, and employee record maintenance.
Experience reviewing payroll data, benefit enrollment records, invoices, and deductions for accuracy.
Proficiency in Microsoft Excel and standard office applications, including preparing reports, maintaining trackers, and reconciling data.
Experience using an HRIS, payroll system, or benefits administration platform.
Strong attention to detail and ability to manage multiple tasks and deadlines accurately.
Effective written and verbal communication skills, including the ability to explain payroll and benefits information clearly.
Ability to handle confidential employee, payroll, compensation, and benefits information with discretion.
Ability to investigate discrepancies, identify errors, and follow through on resolution.

Nice To Haves

An associate's or bachelor's degree in Human Resources, Accounting, Business Administration, or a related field.
Experience in home health, hospice, healthcare, or a multi-location or multi-entity organization.
Experience working with US payroll and benefits systems and third-party payroll providers.
Familiarity with medical, dental, vision, life, disability, and retirement benefit plans.
Familiarity with applicable payroll and benefits requirements, including ACA, COBRA, HIPAA, and federal and state payroll requirements.
Experience reconciling insurance carrier invoices, eligibility files, payroll deductions, and vendor reports.
Experience supporting annual open enrollment, benefits renewals, payroll audits, or year-end payroll activities.
Experience working with multiple agencies, employee groups, or pay structures.

Responsibilities

Review employee data, pay rates, hours, overtime, differentials, and deductions to support accurate and timely payroll processing.
Review and verify timesheets, time records, payroll changes, and supporting documentation before payroll submission.
Process approved new-hire, termination, compensation, direct-deposit, tax-withholding, and other payroll updates.
Review payroll deductions, reconcile payroll registers and reports, and coordinate corrections to discrepancies.
Assist with payroll adjustments, retroactive payments, employee inquiries, reporting, audits, W-2 preparation, and year-end activities.
Coordinate with agency managers and payroll personnel to resolve missing time entries, incorrect pay rates, and other discrepancies before deadlines.
Administer benefits eligibility, enrollment, qualifying life events, plan changes, and terminations.
Coordinate benefit and employee-status changes with HRIS, benefits platforms, carriers, and third-party vendors.
Assist employees with questions about available benefits, including medical, dental, vision, life insurance, disability, and retirement plans.
Review insurance invoices and carrier eligibility reports against enrollment records and payroll deductions, and resolve discrepancies.
Track benefit deductions and premium contributions to support accurate payroll deductions and reconciliation of employee and employer costs.
Support new-hire benefits orientation and communicate eligibility, enrollment deadlines, plan options, and required documentation.
Assist with annual open enrollment, including employee communications, vendor coordination, and verification of changes.
Maintain benefits records and assist with continuation coverage and applicable notices in coordination with responsible HR staff, administrators, or vendors.
Maintain organized, confidential payroll and benefits records and supporting documentation for audits.
Assist with assigned payroll and benefits reporting, filings, compliance reviews, and audits, including ACA, COBRA, HIPAA, and applicable federal and state requirements.
Prepare and maintain payroll and benefits reports, trackers, reconciliations, and supporting documentation for management review.
Monitor employee-record and benefit-election changes for consistency across payroll, HRIS, and benefits systems.
Follow company policies, procedures, privacy requirements, and internal controls when handling employee information.