Manager, Hospice (Home Health) Full-Time

Adventist Health•Portland, OR

About The Position

Manages and coordinates clinical nursing services and day-to-day agency operations for Home Health and hospice care patients. Supervises, coordinates, and evaluates staff in licensed and unlicensed positions, exercising independent judgment in recruiting, training, coaching, supervising, and directing assigned staff. Ensures compliance with regulatory guidelines and the provision of quality patient care. Provides supervision and coordinates care planning with other disciplines involved in patient care, and acts as a liaison between physicians, nurses, and patients or families to resolve issues. The role collaborates with managers, committees, and staff on risk management, safety, quality of care, and infection prevention. It directs nursing, therapy, and clinical staff; oversees schedules, training, performance, records, documentation, and compliance; and supports department operations, budgets, meetings, and workflows. Other job-related duties may be assigned.

Requirements

Bachelor’s degree in nursing or an equivalent combination of education and related experience.
Cardiopulmonary Resuscitation (CPR) or Basic Life Support (BLS) certification from an approved vendor, per AH policy.
Valid driver’s license and must be at least 21 years of age or older.
Registered Nurse (RN) license in the state of practice.

Nice To Haves

Master’s degree.
Five years of home care and/or hospice nursing experience.
One year of leadership experience.
One year of hospital case-management experience, including discharge planning.
Registered Nurse (RN) licensure in the state of practice.
Public Health Nurse licensure in the state of practice.

Responsibilities

Collaborate with managers, committees, and staff on risk management, safety, quality of patient care, and infection prevention for Home Health and hospice services.
Oversee tracking and monitoring of department infection-prevention activities and participate in relevant committees.
Direct and manage the performance of nursing, therapy, and clinical staff.
Ensure staff follow internal policies and procedures and accreditation and licensing requirements.
Manage staff schedules and training activities, assigning patient care based on staff skills and patient needs while balancing workload.
Communicate changes in agency policies and procedures.
Participate in recruiting and selecting department staff.
Identify training needs, arrange in-service sessions, train new employees, and participate in staff training.
Address supervised staff complaints regarding training, work assignments, and overtime scheduling.
Complete personnel evaluations and coach or counsel staff who do not meet performance expectations, including issuing formal oral and written reprimands.
Support department leadership, maintain updated policy and procedure manuals, and facilitate efficient internal workflows.
Assist with developing and monitoring budgets, conduct staff meetings, and prepare meeting agendas and calendars.
Contribute to documentation principles for plans of treatment, clinical notes, summaries, and physician orders.
Conduct and document case-management meetings with nurse case managers.
Ensure accurate, current medical records are maintained according to state and federal requirements and that documentation is reviewed and submitted on time.
Work with the Patient Care Coordinator on coding, chart audits, and other patient-record compliance activities.
Coordinate care planning with other disciplines and act as a liaison between physicians, nurses, and patients or families to resolve issues.
Perform other job-related duties as assigned.