Manager, Hospice (Home Health) Full-Time
About The Position
Manages and coordinates clinical nursing services and day-to-day agency operations for Home Health and hospice patients. Supervises, coordinates, and evaluates licensed and unlicensed staff, exercising independent judgment in recruiting, training, coaching, supervising, and directing assigned personnel. Ensures compliance with regulatory guidelines and the provision of quality patient care. Provides supervision and coordinates care planning with other disciplines involved in patient care, and acts as a liaison among physicians, nurses, and patients or families to resolve issues. The role oversees nursing, therapy, and clinical staff performance and scheduling; supports recruitment, training, staff evaluation, and performance management; and contributes to agency policies, procedures, budgets, meetings, and workflows. It also helps ensure appropriate clinical documentation and accurate, timely medical records in accordance with state and federal requirements. Other job-related duties may be assigned.
Requirements
- Bachelor’s degree in nursing or an equivalent combination of education and related experience is required.
- Cardiopulmonary Resuscitation (CPR) certification or Basic Life Support (BLS) certification from an approved vendor per AH policy is required.
- Valid driver’s license and age 21 or older are required.
- Registered Nurse (RN) license in the state of practice is required.
Nice To Haves
- Master’s degree preferred.
- Five years of home care and/or hospice nursing experience preferred.
- One year of leadership experience preferred.
- One year of hospital case management experience, including discharge planning, preferred.
- Registered Nurse (RN) licensure in the state of practice listed as preferred.
- Public Health Nurse licensure in the state of practice preferred.
Responsibilities
- Collaborate with managers, committees, and staff on risk management, safety, quality of patient care, and infection prevention for Home Health and hospice services.
- Oversee tracking and monitoring of department infection-prevention activities and participate in relevant committees.
- Direct and manage the performance of nursing, therapy, and clinical staff, ensuring compliance with internal policies, accreditation requirements, and licensing regulations.
- Manage staff schedules and training activities, assigning patient care based on staff skills and patient needs while balancing workloads.
- Communicate changes in agency policies and procedures.
- Participate in recruitment and selection of department staff; identify training needs, arrange in-service sessions, and train new employees.
- Address staff complaints and concerns related to training, assignments, and overtime scheduling; complete personnel evaluations and coach or counsel employees who do not meet performance expectations, including issuing formal oral and written reprimands.
- Support department leadership by maintaining policy and procedure manuals, facilitating workflows, assisting with budgets, conducting staff meetings, and preparing meeting agendas and calendars.
- Participate in staff training and contribute to documentation principles for treatment plans, clinical notes, summaries, and physician orders.
- Conduct and document case-management meetings with nurse case managers.
- Ensure accurate and current medical records are maintained according to state and federal requirements and that document review and submission are timely.
- Work with the Patient Care Coordinator on coding, chart audits, and related patient-record compliance activities.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
